Windows 10 does not play DVDs

Mr Morgan · 25 Jun 2018

So what can/should I do?

dalchina · 25 Jun 2018

Try last part my post #6

And you could try Method 2 if you haven't...
DVD player wons after an update to Windows 10 in - Microsoft Community

Mr Morgan · 25 Jun 2018

Unfortutely, neither solution has made a difference.

dalchina · 25 Jun 2018

Try creating a new user for test purposes. Log in as that user and retry.

Mr Morgan · 25 Jun 2018

Again, no changes. I suspect a hardware fault despite the mesages in Windows telling me otherwise.

f14tomcat · 25 Jun 2018

Mr Morgan said:

Again, no changes. I suspect a hardware fault despite the mesages in Windows telling me otherwise.

Power down, unplug, and re-seat the cable on the MB slot. Can't hurt to try.

dalchina · 25 Jun 2018

You could check the possibility of a hardware fault by using a USB boot disk and then seeing if it works. E.g. Kyhi's boot disk from the top of the Software and Apps section here- useful to have.

kipper · 25 Jun 2018

Will your DVD drive read a data disc?

Could be your drive is on its last legs and the laser is going out...... suggest you try reading a disc with data on it, both a DVD and a CD disc if you have them...

Mr Morgan · 25 Jun 2018

I will be looking inside the PC's box in a few days time. If no cabling issues can be found then I will install a spare DVD drive. I am assuming that the PC's software is not at fault.

Thanks to all the respondents.

kipper · 25 Jun 2018

Mr Morgan said:

I will be looking inside the PC's box in a few days time. If no cabling issues can be found then I will install a spare DVD drive. I am assuming that the PC's software is not at fault.

Thanks to all the respondents.

Out of curiosity...... were you able to get the data discs to open.... just another step in troubleshooting your problem...