Windows 10: intermittent dropout of the logitech keyboard

  1.    21 Jun 2018 #1

    intermittent dropout of the logitech keyboard


    I got a logitech s510 keyboard combo

    For some unknown reason, it has been dropping out quite frequently.
    I then need to unplug and re plug it back into the USB port.

    I have tried on a USB hub as well as directly connected to the PC USB port.

    Seems to occur regardless of which method it is connected to.

    Earlier versions of windows seem to not have had this issue.

    Windows version = 1803
    OS build = 17134.112
      My ComputerSystem Spec

  2. Clintlgm's Avatar
    Posts : 832
    Win 10 pro Upgraded from 8.1
       21 Jun 2018 #2

    Have you replaced the batteries lately?
      My ComputersSystem Spec

  3.    21 Jun 2018 #3

    Clintlgm said: View Post
    Have you replaced the batteries lately?
    According to the setpoint software, the batteries are good.
    I also press F1 to see the battery status, and the keyboard shows a green LED which means batteries are good.

    In the past I never needed to replace the batteries, until the setpoint software says low battery.
    And I never had any dropouts.

    So I don't think batteries are the issue.

    I also use eneloops batteries.
      My ComputerSystem Spec

  4.    21 Jun 2018 #4

    Have you updated the setpoint software for your product?
      My ComputerSystem Spec

  5.    21 Jun 2018 #5

    Plankton said: View Post
    Have you updated the setpoint software for your product?
    Before you made this comment..

    I just updated it to the newest version (not that my version is that old, just one version below this one)

    Will report back if this fixes it.
      My ComputerSystem Spec

  6.    23 Jun 2018 #6

    Plankton said: View Post
    Have you updated the setpoint software for your product?
    problem still occurs after updating setpoint
      My ComputerSystem Spec

  7.    23 Jun 2018 #7

    Even though your software says the batteries are good...I would do as ROG suggested and replace the batteries.
      My ComputerSystem Spec

  8.    27 Jun 2018 #8

    Plankton said: View Post
    Even though your software says the batteries are good...I would do as ROG suggested and replace the batteries.

    Changed batteries.

    Still dropping out.
      My ComputerSystem Spec


 

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