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  1.    01 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 7
    Windows 10

    Cannot read USB Drive "The Parameter is Incorrect"


    Please help!
    I am using am iMac with Bootcamp running Win 7. I have just upgraded to Win 10 with no problems. Except I can now not read my 2 x WD USB external drives. I am getting "the parameter is incorrect" error. In disk management it says the drives are active but RAW. If I connect the 2 drives to any other machine either Win 7 or 10 they are fine, so no fault with the drives. These 2 drives have always been used on the PC in question when running Win 7.
    I have tried changing the drive names etc but still cannot read.

    My only solution may be to connect the drives to another PC, back up, then format the drives?

    Any ideas would be gratefully appreciated.
      My ComputerSystem Spec
  2.    02 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 9
    Windows 10

    Same here!


    • Updated from Windows 8.1 to Windows 10
    • External Hard Drive Western Digital WDBAAU0030HBK-01
    • Formatted as NTFS, shown as "RAW" in disc managekent
    • reattaching Drive-Name / Drive-Letter did not resolve the problem
    • reinstalling the WD USB Drivers did not resolve the problem
    • Drive is recognized by my old Windows XP Laptop without problems


    Anyone?

    Thank You
    Christian

    Quote Originally Posted by Fletch View Post
    Please help!
    I am using am iMac with Bootcamp running Win 7. I have just upgraded to Win 10 with no problems. Except I can now not read my 2 x WD USB external drives. I am getting "the parameter is incorrect" error. In disk management it says the drives are active but RAW. If I connect the 2 drives to any other machine either Win 7 or 10 they are fine, so no fault with the drives. These 2 drives have always been used on the PC in question when running Win 7.
    I have tried changing the drive names etc but still cannot read.

    My only solution may be to connect the drives to another PC, back up, then format the drives?

    Any ideas would be gratefully appreciated.
      My ComputerSystem Spec
  3.    02 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 7
    Windows 10
    Thread Starter

    Glad I'm not the only one. Weird thing is the drives work OK on another PC running windows 10. Desperately seeking a solution.
      My ComputerSystem Spec
  4.    02 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 9
    Windows 10

    Me too.

    Unfortunately I do not have a second drive with enough capacity to test whether reformatting under Windows 10 would resolve the problem.

    Was the drive attached to your system when you made the upgrade?

    Cheers
    Christian
      My ComputerSystem Spec
  5.    02 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 7
    Windows 10
    Thread Starter

    Hi Christian, no the drives weren't attached during upgrade. I also upgraded my laptop to 10 and these two drives are perfect on this. Just not on my PC. Not sure if it's worth contacting WD tech support, probably not. I've searched the web for a possible solution but nothing. I may have to revert back to Win 7 which I really don't want to do cos I'm really liking 10. But I need to access these drives.
      My ComputerSystem Spec
  6.    02 Aug 2015 #6

    I have a multicard reader thats built in to the PC that I can't use at the moment.
      My ComputersSystem Spec
  7.    02 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 9
    Windows 10

    Maybe it is not an Windows 10 exclusive issue.

    See: http://www.tomshardware.co.uk/forum/...eter-incorrect

    Maybe this might do the job for you:

    "chkdsk /F /R /X H: where H: is the drive letter. (Please run this from the CMD prompt and ensure you are logged in with ADMIN. Keep in mind that this may or may not work and as such you MAY lose your data on this drive."

    Checkdisk stops at "Phase 4" when I try. But the filesystem ist identified as NTFS correctly. Maybe that could be a solution for you.

    EDIT: Process did not stop, but I think the process will need time!

    Cheers Christian
      My ComputerSystem Spec
  8.    03 Aug 2015 #8
    Join Date : Aug 2015
    Posts : 9
    Windows 10

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. Alle Rechte vorbehalten.

    C:\WINDOWS\system32>chkdsk /F /R /X K:
    Der Typ des Dateisystems ist NTFS.
    Die Volumebezeichnung lautet Elements.

    Phase 1: Die Basisdatei-Systemstruktur wird untersucht...
    50176 Datensätze verarbeitet.
    Dateiüberprüfung beendet.
    0 große Datensätze verarbeitet.
    0 ungültige Datensätze verarbeitet.

    Phase 2: Die Dateinamenverknüpfung wird untersucht...
    56760 Indexeinträge verarbeitet.
    Indexüberprüfung beendet.
    0 nicht indizierte Dateien überprüft.
    0 nicht indizierte Dateien wiederhergestellt.

    Phase 3: Sicherheitsbeschreibungen werden untersucht...
    Überprüfung der Sicherheitsbeschreibungen beendet.
    3293 Datendateien verarbeitet.
    CHKDSK überprüft USN-Journal...
    0 USN-Bytes verarbeitet.
    Die Überprüfung von USN-Journal ist abgeschlossen.

    Phase 4: Es wird nach fehlerhaften Clustern in Benutzerdateidaten gesucht...
    50160 Dateien wurden verarbeitet.
    Dateidatenüberprüfung beendet.

    Phase 5: Es wird nach fehlerhaften, freien Clustern gesucht...
    338661422 freie Cluster verarbeitet.
    Verifizierung freien Speicherplatzes ist beendet.

    Dateisystem wurde überprüft, keine Probleme festgestellt.
    Keine weiteren Aktionen erforderlich.

    2861584 MB Speicherplatz auf dem Datenträger insgesamt.
    1575247136 KB in 46838 Dateien
    14116 KB in 3294 Indizes
    0 KB in fehlerhaften Sektoren
    356092 KB vom System benutzt
    65536 KB von der Protokolldatei belegt
    1354645692 KB auf dem Datenträger verfügbar

    4096 Bytes in jeder Zuordnungseinheit
    732565759 Zuordnungseinheiten auf dem Datenträger insgesamt
    338661423 Zuordnungseinheiten auf dem Datenträger verfügbar

    C:\WINDOWS\system32>


    - OK this did not resolve the Problem either. Any new ideas anyone? I am still unable to open Volume K.

    "[Window Title]
    Der Pfad ist nicht verfügbar.

    [Content]
    Auf K:\ kann nicht zugegriffen werden.

    Falscher Parameter."

    Christian
      My ComputerSystem Spec
  9.    03 Aug 2015 #9
    Join Date : Aug 2015
    Posts : 6
    Windows 10

    If its anything like the issues I had with my RAID controller it might be a driver issue with W10. You may try manually installing a Windows 7 or 8 driver for the drives and see if that helps. Manually installing the W7 x64 drivers for my RAID controller solved my issue. I know it doesn't explain why they would work on your laptop maybe compare the drivers between the pc and laptop and see if there's any difference.
      My ComputerSystem Spec
  10.    03 Aug 2015 #10
    Join Date : Aug 2015
    Posts : 9
    Windows 10

    Thank you for your answer. I think you are right. It will be a driver issue. Unfortunately the Driver under Windows 7, 8 and 10 is the same.

    I tried Western Digital Data LifeGuard Diagnostics.

    - The drive is shown under the "Physical Drive" Pane. It passed the SMART test. Serial Number and capacity has been identified

    - The drive is also shown under "Logical Drive" Pane, BUT the columns "file System", "total space" and "free space" are empty
      My ComputerSystem Spec

 
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