Windows 10: Device Manager- Other Devices, Toshiba Webcam shown as not working

  1.    01 Aug 2015 #1

    Device Manager- Other Devices, Toshiba Webcam shown as not working


    Hi All

    Have eventually got 10 on my Toshiba Satellite R830. The problem I have is my Webcam does not work. Thought it was a driver problem but one was installed checked with Toshiba support site but no drivers for 10 showing only the one on my laptop. Spoke to Toshiba who tell me that this is all down to microsoft as they understand as microsoft were doing all of this automatically they had undertake to update all the drivers in the new installation???

    Trying to contact microsoft seems to be impossible as they want an activation code but when I said I do not have one for Win 10. Was then told they would transfer me tech support and the inevitable disconnection occured. This after some 20 minutes waiting on the phone.

    Anybody got any ideas.

    Many thanks for any help.
      My ComputerSystem Spec

  2.    31 Aug 2015 #2

    I have the same problem


    solpuerto said: View Post
    Hi All

    Have eventually got 10 on my Toshiba Satellite R830. The problem I have is my Webcam does not work. Thought it was a driver problem but one was installed checked with Toshiba support site but no drivers for 10 showing only the one on my laptop. Spoke to Toshiba who tell me that this is all down to microsoft as they understand as microsoft were doing all of this automatically they had undertake to update all the drivers in the new installation???

    Trying to contact microsoft seems to be impossible as they want an activation code but when I said I do not have one for Win 10. Was then told they would transfer me tech support and the inevitable disconnection occured. This after some 20 minutes waiting on the phone.

    Anybody got any ideas.

    Many thanks for any help.
    Even Device manager is not supporting the webcam driver.
    I believe they are still working on it and just a matter of time.
    I will let you know if I managed to have it fixed.
      My ComputerSystem Spec

  3.    31 Aug 2015 #3

    Clean Install


    Hi Makkam

    Many thanks for your interest.

    I was rather frustrated with the lack of any meaningful response from Toshiba and in particular Microsoft who seem to have an automatic cut when transferred to technical support. I therefore carried out a Clean Install and that ended up without any driver problems and the upgrade working on my Toshiba.

    I do not think I can say my original problem was resolved but my laptop is working very well and I am more than happy with Win 10.
      My ComputerSystem Spec


 

Related Threads
Greetings, I have an Acer Aspire E 17 - ES1-711-P1UV When I updated my OS from Windows 8 to Windows 10 I noticed that the touchpad stopped working. I connected a USB mouse to the Laptop and that allowed me to have mouse functionality. I...
I recently did a fresh clean install of windows 10 64 bit on my ASUS X550LC Laptop. SPECS: Processor - 4th Gen i5 4200U Graphic Card - Nvidia GT720M RAM : 4GB DDR3 OS : Windows 10 64 Bit I am having a smooth experience with the OS but im...
Hi, I upgraded to Windows 10 yesterday and everything works fine apart from this. I have Garmin edge 510 and 200 cycle computers, when plugged into the computer they are seen by windows and show up in device manager under disk drives. (as they...
Is there any chance that the Device Manager in Win 10 allows the user to copy and paste information like Driver File Details when troubleshooting? In my experience Windows has often displayed 'help information' or 'error messages' that can only be...
build 10166 device manager in Drivers and Hardware
Have a look at the new mmc snap-in manager, right click view customise NICE Roy
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:48.
Find Us