Windows 10: How Can I Fix My Keyboard?

  1.    03 Jun 2018 #1

    How Can I Fix My Keyboard?


    I have a wireless keyboard, with new batteries and after being out of the city for 2 months, it suddenly decided not to work - no key works! I checked settings, but everything looked o.k. What can I do to restore the keys operating again?
      My ComputerSystem Spec

  2.    03 Jun 2018 #2

    Did you leave it with the batteries in? Have you tried another set of batteries? Have you tried the keyboard on another computer? Have you considered using rechargeable batteries?
      My ComputersSystem Spec

  3.    03 Jun 2018 #3

    thailend19 said: View Post
    I have a wireless keyboard, with new batteries and after being out of the city for 2 months, it suddenly decided not to work - no key works! I checked settings, but everything looked o.k. What can I do to restore the keys operating again?
    Perhaps you need to go through a pairing sequence again?
      My ComputerSystem Spec

  4.    03 Jun 2018 #4

    cereberus said: View Post
    Perhaps you need to go through a pairing sequence again?
    Sorry, I WASN'T CLEar enough. Whe n I returned, I THEN installed 2 new batteries. I don't have another pc with a detachable keyboard, but I'll try to find one to see if it works.
      My ComputerSystem Spec

  5.    03 Jun 2018 #5

    You can also try moving the receiver to a different USB port.
      My ComputerSystem Spec

  6.    03 Jun 2018 #6

    NavyLCDR said: View Post
    You can also try moving the receiver to a different USB port.
    Receiver?
      My ComputerSystem Spec

  7.    03 Jun 2018 #7

    Unless it is a bluetooth keyboard, it will have a little square receiver that plugs into a USB port. If it is a bluetooth keyboard, then as cereberus stated, you might need to pair it again, which would probably required either a standard wireless keyboard with a USB receiver, or a wired keyboard.
      My ComputerSystem Spec

  8.    04 Jun 2018 #8

    NavyLCDR said: View Post
    Unless it is a bluetooth keyboard, it will have a little square receiver that plugs into a USB port. If it is a bluetooth keyboard, then as cereberus stated, you might need to pair it again, which would probably required either a standard wireless keyboard with a USB receiver, or a wired keyboard.
    I did some further checking and discovered the following. First, I was misled by the optical mouse. Although the cursor works, it couldn't register or open anything, like the keyboard. Next, I should have mentioned neither the mouse or the keyboard were aimed at the pc screen. They were aimed at a 40" monitor, which is connected to my laptop HP pc via an HDMI cable. I couldn't test the optical keyboard keyboard vs the connected keyboard, but I could remove the wired mouse from the pc and substitute the optical mouse which I then aimed at the pc. No problem! It works fine. So the problem isn't with Windows 10, but with the remote for the 40" monitor. I'm about to test the screen for both the mouse and the keyboard and will let you know what I find out. Wow!
      My ComputerSystem Spec

  9.    04 Jun 2018 #9

    Guess what?


    thailend19 said: View Post
    I did some further checking and discovered the following. First, I was misled by the optical mouse. Although the cursor works, it couldn't register or open anything, like the keyboard. Next, I should have mentioned neither the mouse or the keyboard were aimed at the pc screen. They were aimed at a 40" monitor, which is connected to my laptop HP pc via an HDMI cable. I couldn't test the optical keyboard keyboard vs the connected keyboard, but I could remove the wired mouse from the pc and substitute the optical mouse which I then aimed at the pc. No problem! It works fine. So the problem isn't with Windows 10, but with the remote for the 40" monitor. I'm about to test the screen for both the mouse and the keyboard and will let you know what I find out. Wow!
    I looked at the remote and clicked on HDMI and everything works! I'm sorry if I misled you(like ME!), but somehow I accidentally clicked on that and it screwed everyting up. So thanks for offering sound advice, given my strange problem. Bottom line is it's fixed!
      My ComputerSystem Spec


 

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