Intel RST problem : I'm lost :-( Solved

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  1.    01 Jun 2018 #1

    Intel RST problem : I'm lost :-(


    Hi,
    I'm running Win10 1803 on an Asus X99-A motherboard.
    I have Windows installed on a Samsung 1TB SSD, I have 2 WCS 1TB in Raid1 and another WCS 1TB for temporary work.
    I have noticed since some times that the Intel RST service is NOT running any more (maybe after some updates ?).

    I have asked the Asus help center about my problem. They told me to try to install the IRST_V14.5.0.1081_WHQL driver but I cannot update it, I got an error.
    After that, the Asus help center told me to reinstall ??? - My system is working well so I do not understand why I should spend hours to reinstall everything for a single driver.

    My question is : what should I do ? - I'm not an expert at all in the drivers scene...

    Thanks in advance for help.
    Francois
    Attached Thumbnails Attached Thumbnails serviceNotRunning.png   disks.png  
      My ComputerSystem Spec

  2.    01 Jun 2018 #2

    Go to Download Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver and either download the SetupRST to install the driver and the utility, or the f6flpy-x64.zip file for just the drivers. If you use the f6flpy-x64.zip, extract it and then update your drivers via Device Manager under Storage Controllers.
      My ComputerSystem Spec

  3.   My ComputerSystem Spec

  4.    01 Jun 2018 #4

    I ran the SetupRST.exe utility that I downloaded from the indicated url.
    But after a while I get an error (see screenshot).
    I have attached the two log files found in C:\Users\%User%\Intel\Logs
    What is going wrong ?
    Attached Thumbnails Attached Thumbnails installError.png  
    Intel RST problem : I'm lost :-( Attached Files
      My ComputerSystem Spec

  5.    01 Jun 2018 #5
      My ComputerSystem Spec

  6.    01 Jun 2018 #6

    matrixbbs said: View Post
    Oops, missed that - yeah, that's the correct one. My bad!
      My ComputerSystem Spec

  7.    01 Jun 2018 #7

    I have downloaded the Intel RSTe for chipset X99 as you told me.
    There is no automatic installation as far as I have seen, only a manual one.

    I have difficulties in finding the correct entry in my device manager (my system is in french), see screenshot below.
    Which section should I open and what should I look for ?
    Attached Thumbnails Attached Thumbnails deviceManager.png  
      My ComputerSystem Spec

  8.    01 Jun 2018 #8

    I believe it would be Controleurs de stockage, which translates to Storage Controllers in English.
      My ComputerSystem Spec

  9.    01 Jun 2018 #9

    I'm sorry if I'am asking all these details, but I am a little anxious...

    Is this the correct one (see below)
    Click image for larger version. 

Name:	deviceRST.png 
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ID:	190837
      My ComputerSystem Spec

  10.    01 Jun 2018 #10

    Yep! That's it, and it looks to be installed correctly.
      My ComputerSystem Spec


 
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