Intel RST problem : I'm lost :-(

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  1. Posts : 13
    win10 Pro
    Thread Starter
       #11

    Shall I take the AHCI or the SCU driver ?
      My Computer


  2. Posts : 7,895
    Windows 11 Pro 64 bit
       #12

    See this excellent site to learn about and find the best IRST driver for your PC https://www.win-raid.com/t25f23-Whic...D-drivers.html

    You can install then uninstall the IRST support software which should leave behind the IRST driver you need for speedy access - iaStorA.sys in my case.
    Attachment 190911
      My Computers


  3. Posts : 56,825
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #13

    xfred53 said:
    I'm sorry if I'am asking all these details, but I am a little anxious...

    Is this the correct one (see below)
    Attachment 190837
    Anolin said:
    Yep! That's it, and it looks to be installed correctly.
    @xfred53

    @Anolin

    Just for a confirmation all is installed correctly, and started, you can right click the device and view the events. Just a visual confirmation of what and when. Properties > Events tab:

    Intel RST problem : I'm lost :-(-2018-06-02_06h54_48.png
      My Computers


  4. Posts : 2,324
    Win10
       #14

    xfred53 said:
    I'm sorry if I'am asking all these details, but I am a little anxious...

    Is this the correct one (see below)
    Attachment 190837
    Asus Consumer Boards do not use the Intel RSTe Drivers ( 3.x,4.x5.x Series ) only their Workstation (Enterprise) Boards do eg the WS Series. You can check this by checking the Intel OROM (bios) version in the Main Bios , it is likely a 14 Series OROM on X99, so the best Driver is also a 14 Series one. While you can install the RSTe Drivers on the secondary Controller (sSATA) it will cause the RST Software to stop working , at least that is what happens on my Asus X99A-II Board , so I just leave it with the Standard Sata AHCI M$ Driver.

    My Primary Controller is currently using Intel's 14.8.18.1066 obtained from WinRaid

    Forum - Intel RST/RSTe Drivers (newest: v16.0.10.1104 WHQL/v5.4.0.1462 WHQL)

    v14.8.16.1063 is also suggested here :
    Forum - Which are the Intel AHCI/RAID drivers?

    **note there is a difference in RST(e) (enhanced) and RSTe (enterprise)Drivers
      My Computers


  5. Posts : 2,450
    Windows 10 Pro x64
       #15

    The v.14.8.16.1063, has been tested and works well with 9 and x99 series chipsets (I'm using it). It is the latest of the 14-series drivers, that Intel has in its download page.
    Win-Raid a.k.a Fernando, usually gets the drivers from http://www.station-drivers.com

    Steve C said:
    See this excellent site to learn about and find the best IRST driver for your PC https://www.win-raid.com/t25f23-Whic...D-drivers.html

    You can install then uninstall the IRST support software which should leave behind the IRST driver you need for speedy access - iaStorA.sys in my case.
    And a final note to this excellent recommendation. You don't have to install the Intel software. You can just download the drivers and update the one you have directly from the Device Manager, by selecting Update driver and then "Browse my computer for a new driver"
      My Computer


  6. Posts : 13
    win10 Pro
    Thread Starter
       #16

    Thank you very much for all your answers.
    It overwhelms me quite a bit !

    As I'm frightning that my machine could not boot after having updated the driver I'm checking just to be sure...

    My system runs presently good.
    But it indicates that the Intel RST Service is not running.
    And sometimes, it fails when booting the first time and indicates that is has to repair the system (with a iaStorB.sys reference).

    Here a short report of my system:

    Computer: ASUS All Series
    CPU: Intel Core i7-5820K (Haswell-E, R2) 3300 MHz (33.00x100.0) @ 1199 MHz (12.00x99.9)
    Motherboard: ASUS X99-ABIOS: 2001, 09/30/2015
    Chipset: Intel X99 (Wellsburg-X)
    Memory: 16384 MBytes @ 1066 MHz, 15-15-15-35
    - 4096 MB PC19200 DDR4 SDRAM - G Skill F4-2400C15-4GRR
    - 4096 MB PC19200 DDR4 SDRAM - G Skill F4-2400C15-4GRR
    - 4096 MB PC19200 DDR4 SDRAM - G Skill F4-2400C15-4GRR
    - 4096 MB PC19200 DDR4 SDRAM - G Skill F4-2400C15-4GRR
    Graphics: ASUS STRIX GTX 970 DirectCU II OC
    NVIDIA GeForce GTX 970, 4096 MB GDDR5 SDRAM
    Drive: Samsung SSD 850 PRO 1TB, 1000.2 GB, Serial ATA 6Gb/s @ 6Gb/s
    Drive: WDC WD1002FAEX-00Y9A0, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
    Drive: WDC WD10EZEX-00BN5A0, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
    Drive: WDC WD10EZEX-22BN5A0, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
    Drive: Optiarc DVD RW AD-7201S, DVD+R DL
    Sound: Intel Wellsburg PCH - High Definition Audio Controller [B1]
    Sound: NVIDIA GM204 - High Definition Audio Controller
    Network: Intel Ethernet Connection I218-V
    OS: Microsoft Windows 10 Professional (x64) Build 17134.48 (1803/RS4)

    And attached the driver I'm now using.
    Intel RST problem : I'm lost :-(-driverdetails.png

    After having read the different texts, I should update it to version v14.8.16.1063.
    Am I right ?

    Thanks to everybody that has participated. I appreciate.
      My Computer


  7. Posts : 2,324
    Win10
       #17

    It is best according to WinRaid to run a Driver in the same Branch as the Intel Raid Bios ( OROM) present in the Main Bios of the Motherboard and this is what I do. I would think your uses a 14 Series OROM so either the 14.6 or 14.8 version would be best depending on the OROM Version. ( look in the Main bios to check)

    If you Run the Intel Version 3,4,or 5 Version RSTe Driver on the secondary controller (sSATA) the IRST Service usually fails to load , it is what happens on my board (X99A-II) so I just use the Standard Microsoft AHCI Driver for it since the secondary controller does not do RAID anyway and typically I use it for the DVD Drive and a HDD not in a RAID Array anyway , eg a Backup Drive for Macrium currently.

    KB.
      My Computers


  8. Posts : 13
    win10 Pro
    Thread Starter
       #18

    Do I have to go into the bios at boot time to look for the OROM Version or is it possible to get this info from a running OS (using e.g. HWiNfO) ?

    How can I know in the device manager which is the primary controller and which is the second one ?
      My Computer


  9. Posts : 2,324
    Win10
       #19

    Its the easiest way , if you are in full UEFI Mode , if you are using CSM you can also use Ctrl+I (i) to enter the Intel Raid Bios but it may show thw OROM Number at Boot in CSM too, if so you can use the Pause button to write it down.

    No sure if HWInfo64 will show the OROM number or not but I haven't noticed it , AIDA may if you have it ?
      My Computers


  10. Posts : 13
    win10 Pro
    Thread Starter
       #20

    Hi Kbird,

    Thank you for your infos.

    As my OROM (Option ROM ?) is 13.1.0.2126, according to WinRaid I have downloaded the 64 bits Intel RST(e) AHCI/Raid Driver v 13.1.0.1058 (best matching Intel RAID ROM/EFI BIOS modules : v13.1.0.2126).

    I could not run the "Intel RSTe Drivers & Software Set v13.1.0.1058 WHQL.rar" because it gives me an error !

    I then tried to install only the driver from the device manager (64bit Intel RSTe AHCI & RAID drivers v13.1.0.1058 WHQL.rar), but the system says that is has already a newer version (the one that is installed is 15.8.1.1007) and so it did not install it. Can I bypass it ?

    If you Run the Intel Version 3,4,or 5 Version RSTe Driver on the secondary controller (sSATA) the IRST Service usually fails to load , it is what happens on my board (X99A-II) so I just use the Standard Microsoft AHCI Driver for it since the secondary controller does not do RAID anyway and typically I use it for the DVD Drive and a HDD not in a RAID Array anyway , eg a Backup Drive for Macrium currently.
    It seems that this could be interesting for me : on my secondary controller (Intel C600+/C220+ series chipset sSATA AHCI Controller), the driver is iaStorB.sys.

    As you describe it, I have no RAID on this controller, RST service fails to load and sometimes, I get a blue screen at boot time with an error related to iaStorB.sys (Driver IRQL not less or equal).

    I would like to do the same as you, i.e. install the Standard Microsoft AHCI Driver. How can I do that ?

    Thanks in advance, have a nice day.
      My Computer


 

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