New
#1
Fingerprint scanner not working on my laptop after changing to windows
My fingerprint scanner/login was working until recently and I am not sure how to fix it. I upgraded to windows 10 on my laptop from windows 8 and then the scanner stopped working. When i go the settings/sign-in options the ability to set-up the fingerprint icon is there, however after i click on set-up and get started I don't get the screen option to input my pin. I have already set-up a pin which i use to log onto my computer. I would greatly appreciate any assistance with this issue. I have attached screen-shots of the three steps.