Windows 10: Help Detect Keyboard after update

  1.    15 May 2018 #1

    Help Detect Keyboard after update


    My computer restarted after a Windows update, but I'm stuck on "Choose your keyboard layout" screen.
    I'm currently using a Logitech USB keyboard, so I thought I'd try an old PS2 connection to see if it will allow me to select. It did not work.

    Click image for larger version. 

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    Any ideas on how to fix?
      My ComputerSystem Spec


  2. Posts : 4,619
    Mac OS High Sierra 10.13.5
       15 May 2018 #2

    Check Bios to make sure that USB Legacy is enabled. Try a different USB keyboard. Otherwise you will have to use the Mouse Keyboard on the screen to remove the Keyboard driver and reboot.
      My ComputerSystem Spec

  3.    15 May 2018 #3

    You can't just stick a keyboard in while WinPE is running and expect it to recognize it. Your PS/2 keyboard may very well work, but you might want to reboot with the keyboard plugged in, to find out. Then, when you boot into the installer it may very well work. You should also check out this superuser post which provides several useful tips for troubleshooting keyboard and mouse problems while booted into the installer: Windows installation media cant detect keyboard and mouse - Super User.
    HTH,
    --Ed--
      My ComputersSystem Spec

  4.    15 May 2018 #4

    Keyboard


    EdTittel said: View Post
    You can't just stick a keyboard in while WinPE is running and expect it to recognize it. Your PS/2 keyboard may very well work, but you might want to reboot with the keyboard plugged in, to find out. Then, when you boot into the installer it may very well work. You should also check out this superuser post which provides several useful tips for troubleshooting keyboard and mouse problems while booted into the installer: Windows installation media cant detect keyboard and mouse - Super User.
    HTH,
    --Ed--
    I turned off the computer everytime I connected a new Keyboard or Mouse. No joy!
      My ComputerSystem Spec


 

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