Help Detect Keyboard after update


  1. CTerrian
    Posts : 2
    Windows 10
       New #1

    Help Detect Keyboard after update


    My computer restarted after a Windows update, but I'm stuck on "Choose your keyboard layout" screen.
    I'm currently using a Logitech USB keyboard, so I thought I'd try an old PS2 connection to see if it will allow me to select. It did not work.

    Help Detect Keyboard after update-20180515_094428.jpg

    Any ideas on how to fix?
      My Computer
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  3. bro67
    Posts : 9,780
    Mac OS Catalina
       New #2

    Check Bios to make sure that USB Legacy is enabled. Try a different USB keyboard. Otherwise you will have to use the Mouse Keyboard on the screen to remove the Keyboard driver and reboot.
      My Computer
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  4. EdTittel
    Posts : 4,224
    Windows 10
       New #3

    You can't just stick a keyboard in while WinPE is running and expect it to recognize it. Your PS/2 keyboard may very well work, but you might want to reboot with the keyboard plugged in, to find out. Then, when you boot into the installer it may very well work. You should also check out this superuser post which provides several useful tips for troubleshooting keyboard and mouse problems while booted into the installer: Windows installation media cant detect keyboard and mouse - Super User.
    HTH,
    --Ed--
      My Computers
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  6. CTerrian
    Posts : 2
    Windows 10
    Thread Starter
       New #4

    Keyboard


    EdTittel said:
    You can't just stick a keyboard in while WinPE is running and expect it to recognize it. Your PS/2 keyboard may very well work, but you might want to reboot with the keyboard plugged in, to find out. Then, when you boot into the installer it may very well work. You should also check out this superuser post which provides several useful tips for troubleshooting keyboard and mouse problems while booted into the installer: Windows installation media cant detect keyboard and mouse - Super User.
    HTH,
    --Ed--
    I turned off the computer everytime I connected a new Keyboard or Mouse. No joy!
      My Computer
    Quote Quote

 

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