Win TV not functioning after Update 1803 Solved

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  1.    12 May 2018 #1

    Win TV not functioning after Update 1803

    :) I have Hauppage Win TV 8.5, which has ceased functioning properly after latest Microsoft joke, update 1803.

    Ok for sound, ok for scanning, but No picture.

    Anyone had this problem and is there a remedy?
      My ComputerSystem Spec

  2.    12 May 2018 #2

    WinTV 7 is working fine here after 1803, did have a problem after the creators though, just needed to remove and the reinstall the drivers, if I remember MS had updated them with the wrong ones.
      My ComputersSystem Spec

  3.    13 May 2018 #3

    I have a Avermedia USB TV Stick and it stoped working with 1803.
    Reinstalling Driver is not helping.
    I went back to 1709.
      My ComputerSystem Spec

  4.    13 May 2018 #4

    thanks for replying guys.
    As mentioned, sound and scanning facilities fine. Picture, Green screen.
    I truly wish Microsoft would stop messing about for their own ends.
    i also noticed after the update that fps rate had dropped aswell.
      My ComputerSystem Spec

  5.    16 May 2018 #5

    Hauppauge win tv conclusion.

    Just for the record.

    Having now reistalled Win TV 8.5 at least 5 times, I contacted Hauppage over the problem for assistance. i was contacted by hauppauge whos' engineer tried to sort it out remotely, with no success.
    He suggested that I do several things that I had already done,including once again reinstalling from their website. I complied as instructed, unfortunately, to no avail. Sound OK, Scanning fine, no picture just a blank green screen.

    Whether this only happens on version 8.5 of Win TV, no idea. however, one of you mentioned that v7 of Win TV was ok on his computer.

    No question in my mind that this is caused by Microsofts latest hiccup, update 1803.
    Considering using a backup to put V1709 back on, even though this backup needs updating.

    Engineers thoughts:- "It looks like the video renderer is not sending the live TV image to the graphics card but the stream is actually fine as a recording can be played back using VLC media player (It's a software issue rather then hardware)."
      My ComputerSystem Spec

  6.    17 May 2018 #6

    It could be an issue with latest WDDM.
    I think MS should implement some sort of "compatibility bridge" with older display drivers. Nowadays it's getting pretty difficult to run some older video drivers with w10.
      My ComputerSystem Spec

  7. Posts : 3
    Windows 10 Pro 64bits
       17 May 2018 #7

    My WinTV 8.5 is fine after upgrade to 1803. Have you check in services > start HauppaugeTVServer is running or try restart.
      My ComputerSystem Spec

  8.    17 May 2018 #8

    Hauppauge Win TV 8.5 contd:-

    Cracked it!!
    It was to do with the setup of the renderer, under general settings in Win TV 8.5 located at the bottom of settings page.
    I have previously left settings for rendering as EVR (ticked) and never had any problems with this default setting.
    The Hauppauge technician got back to me today with comments listed below:-
    "I am %100 certain it is graphics related, in the WinTV settings / General there is a section for Video Renderer, can you try changing the option and then re-start the WinTV ?"

    I did as instructed and started with ticking the box for "Overlay". IT WORKED! Picture restored.

    Many thanks to all offering their help in this Forum.
    I trust that solution found is of help to other members with this problem.
    Special thanks to Hauppauge for their assistance in this matter.

      My ComputerSystem Spec

  9.    17 May 2018 #9

    It's always quick and easy to blame Microsoft, but it isn't always the update itself. Microsoft isn't like Apple, where they control the hardware and the software.
      My ComputerSystem Spec

  10.    17 May 2018 #10

    Hauppauge Win TV 8.5 contd:-

    True, my friend. However, all functioning correctly prior to MICROSOFT update.
    As for Apple, do not wish to know. Sounds like it could be a nightmare.
      My ComputerSystem Spec

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