Windows 10: Laptop won't print but PC will

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  1.    11 May 2018 #11

    After hours of frustrating do's and undo's I was convinced it was a Dell firmware problem. So with nothing to lose I downloaded and re-installed the BIOS update and presto; printer works as before.
    Thank you all for your suggestions.
    Regards, Allan
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,544
    Windows 10 Pro x64 Build 1803
       14 May 2018 #12

    Excellent. Thanks for posting your solution.
      My ComputerSystem Spec

  3.    14 May 2018 #13

    HP printer off line???


    Caledon Ken said: View Post
    Excellent. Thanks for posting your solution.
    Well so much for that; it's again displaying the "Printer Offline" Arrgggggggggghhhh!!
    So when I have time I'll try re[installing BIOS update again.

    5/16/18: Edit: Did the BIOS re-install again, but this time didn't work. Print commands continue to report printer is off line. I guess this is a Windows thing as I can print from Android. Also I booted to a Linux Mint USB; installed printer and printed there without a hitch. I've done every conceivable fix within Windows and nothing works. So for now I'll just boot to Linux and print there; until I get the parts to build my new PC, which also had given up the ghost; having a bad hair month with computer related stuff.
    Last edited by AllanP; 16 May 2018 at 11:51. Reason: Not solved
      My ComputerSystem Spec


 
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