Plugable microscope won't work now

debgram · 07 May 2018

After the new update my digital scope won't work. I get this error

Plugable microscope won't work now-capture.jpg

. I reinstalled the drivers, tried different software and still get this error. Any suggestions?

Compumind · 07 May 2018

@debgram -

It could be a few things.

Might I suggest cleanly uninstalling these drivers and rebooting. Then Run/Install them as Administrator.
If this does not work, contact the vendor with your current OS build and see if they might have a fix.

FWIW :)

debgram · 07 May 2018

Compumind said:

@debgram -

It could be a few things.

Might I suggest cleanly uninstalling these drivers and rebooting. Then Run/Install them as Administrator.
If this does not work, contact the vendor with your current OS build and see if they might have a fix.

FWIW :)

I fixed it, had to go into windows settings and enable camera. Never had to do that before and it worked. Don't know why it was giving me a hard time.

Compumind · 08 May 2018

@debgram -

Interesting that W10 returns that error code, instead of prompting you to enable the camera in settings.
The manufacturer, IMO, should be able to trap that in their install program or at least leave a readme.txt file.

Glad it worked out!

Cheers. :)

CountMike · 09 May 2018

Well, it is camera.