Windows 10: DVD drive was working under Win7, completely disappeared after inst 10 Solved

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  1.    09 Aug 2015 #11

    Thank you!!!! Worked first time like a charm :) If you'r ever in Perth i'll happily buy you a beer!
      My ComputerSystem Spec

  2.    09 Aug 2015 #12

    You could also try this:

    1- Remove the DVD if exists in the device manage (check the box delete from hard disk).
    2- Shutdown the computer and disconnect the Hardware.
    3- Restart the computer with Hardware disconnected, Check the device manage, if exists, remove it.
    4- Shutdown and reconnect Hardware.
    5- Restart computer, Windows should update the proper driver.

      My ComputerSystem Spec

  3. Posts : 4
    Windows 10 Home
       09 Aug 2015 #13

    I'm not sure if it is quite the same problem but I have tried the solution three times and it didn't help.

    The drive shows in System Information but I can only see the drive in Explorer, if there is a disk with data on it in the drive. With a new DVD RW, it doesn't show and so (in that situation) I can't do a backup. There is no problem with Explorer on three other systems (a mixture of 7's and 8.1) and it (well, with other DVDs from the same batch) was recognised when I had 7 on this system but now, with 10, it doesn't show.

    Update; Just for the record, I formatted the DVD-RW on another system and the drive (and disc) now show in Explorer so it appears to be that Windows 10 doesn't recognise the drive unless there is a formatted disc in it, which seems strange.

    Update: Lol! However, although the disc shows normally on other systems as far as usage is concerned (i.e. empty), it shows as full on the Win 10 system so I can't write to it.
    Last edited by jerbil; 09 Aug 2015 at 12:33.
      My ComputerSystem Spec

  4.    12 Aug 2015 #14

    Awesum -- worked first time
      My ComputerSystem Spec

  5.    22 Aug 2015 #15

    lucentv said: View Post
    I finally got it working. What's weird is that I really did try this Win8 trick 2 times before.

    Right click the start button and open an admin command prompt and paste this in, then reboot;
    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    Mind you it did take about 3 times to work.
    Worked 1st time for me. Thank you very much!
      My ComputerSystem Spec

  6.    28 Aug 2015 #16

    Same for me!

    My DVD drive worked fine up to the time Windows 10 was installed, then became invisible! Luckily my Dell desktop had two DVD drives, so I do still have one operable DVD. Haven't a clue, as an elderly home user, how to resurrect my missing one. I think there may be more people with the problem, who just don't know where to look/what to do.
      My ComputerSystem Spec

  7.    28 Aug 2015 #17

    Further to unreconised DVD, I wouldn't dare start dismantling anything, and am petrified that if I start meddling with registry etc that I could lose the one working DVD. Agh!
      My ComputerSystem Spec

  8.    30 Aug 2015 #18

    Had the same problem after upgrading from Windows 7, Optical drive just vanished!
    I disconnected my blu ray player's sata cable from the motherboard and booted up the PC and then closed it down.
    I then reattached the sata cable to a different sata header and rebooted.
    The Player was now visible in the device manager and played DVDs OK.
    Also played a Blu ray disc using Arcsoft Media Theatre, so quite pleased I didn't have to do anything too technical.:)
      My ComputerSystem Spec

  9.    29 Oct 2015 #19

    DVD drive works, but still not listed under 'This PC' in Explorer

    Initially when I upgraded to Win10, my DVD drive was not listed under the Device Manager. As suggested on this site I added the line:

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    I also removed the "UpperFilters" and "LowerFilters" entries from the Registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    The DVD drive is now listed showing the correct drive in Devise Manager and under the "Devices an drives" when I click "This PC" from the desktop. It also reads and plays discs correctly, so appears to be working fine.

    However, despite deselecting the "Hide empty drives" under Folder options the DVD drive is not listed under "This PC" in Explorer even when a disk is loaded to the DVD - the only way I can access the contents is by clicking the icon under "Devises and drivers".

    Does anybody know why the drive icon is not displaying under "This PC" in Explorer?
      My ComputerSystem Spec

  10.    07 Feb 2016 #20


    lucentv said: View Post
    I finally got it working. What's weird is that I really did try this Win8 trick 2 times before.

    Right click the start button and open an admin command prompt and paste this in, then reboot;
    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    Mind you it did take about 3 times to work.

    It worked the first time!! Thank you so much!!!
    It has ended weeks of frustration!! First try too!
      My ComputerSystem Spec

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