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  1. Joined : Sep 2015
    Posts : 2,064
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       08 Nov 2015 #11

    Not sure, but there could be some universal drivers that work in most models. To find out, uninstall the touchscreen in Device Manager, restart the computer and let Windows try to find and install a generic driver. It might work.
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 1
    Windows 10
       27 Nov 2015 #12

    Acer Aspire V's touchscreen is now working well


    Acer Aspire V's touchscreen is now working well. Thank you so much!

    tallytal said: View Post
    I made an account on here just to answer this for you cause I was having the same problems and I know how frustrating it can be to not get an answer when you need one. This worked for me and I have a Dell Touchscreen Laptop. Hopefully it works for you.

    Open your Start menu, and type in Device Manager to search for it. Click on it in the results to open it. Click on the arrow next to Human Interface Devices to open up the drop down menu for it. Then find and right click HID-compliant touch screen. Click Disable. It will ask if you want to disable it because it may stop working - click Yes. Then right click again and click Enable, or Re-enable.

    It should start working again once you do this. It did for me. If not, hopefully you can find something else that works. Good luck!
      My System SpecsSystem Spec


  3. Joined : Mar 2016
    Posts : 1
    Windows 10
       04 Mar 2016 #13

    This worked for me too


    tallytal said: View Post
    I made an account on here just to answer this for you cause I was having the same problems and I know how frustrating it can be to not get an answer when you need one. This worked for me and I have a Dell Touchscreen Laptop. Hopefully it works for you.

    Open your Start menu, and type in Device Manager to search for it. Click on it in the results to open it. Click on the arrow next to Human Interface Devices to open up the drop down menu for it. Then find and right click HID-compliant touch screen. Click Disable. It will ask if you want to disable it because it may stop working - click Yes. Then right click again and click Enable, or Re-enable.

    It should start working again once you do this. It did for me. If not, hopefully you can find something else that works. Good luck!
    Thanks for posting this. I actually disabled and rebooted before reenabling, but it worked. It was hard to find the device manager, however. I had to go to Start/All Apps/Windows System/Control Panel/Device Manager. It's not under "Settings/Devices." I wish Windows wouldn't hide all the really important stuff under all the layers of junky apps.

    Thanks again!
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 2,064
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       04 Mar 2016 #14

    Easier way to find Device Manager: search for device and you'll see the direct link

    or

    Press WIN+E and click on Control Panel, then Device Manager. If you see groups in Control Panel, select View by -> Large icons to see all controls.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    So. Utah
    Posts : 1
    Windows 10 Home 64 bit
       20 Nov 2016 #15

    Old Thread, But helped with my situation.
    New to me, Inspiron 15-5555 Refurbished.
    Touchscreen working fine till driver was updated 11/19/16.
    Roll back to the old driver and all is well.
      My System SpecsSystem Spec


 
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