Playing audio CD....

  1.    29 Apr 2018 #1

    Playing audio CD....


    Windows 10 64-bit OS, version 10.0.16299.402...

    The DVD player does not play audio/video CD/DVD with Windows Media Player. Inserting a an audio/video disk in to the drive spins up the disk, but it comes up with this message after about a minute or so checking the disk:

    Click image for larger version. 

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    The VLC player, version 2.2.6, takes about the same time to open the disk and proceeds to play the disk. During the playback of audio CD, in about every 20 seconds or so the disk stop playing and restarts on its own in couple of seconds.

    Does anyone know, or have a link for how to fix this issue?

    TIA...
      My ComputerSystem Spec

  2. Masterchiefxx17's Avatar
    Posts : 424
    Windows 10 Professional 64bit
       29 Apr 2018 #2

    What type of disc are you using? How was it created?

    Are you running the latest drivers for your optical drive?
      My ComputerSystem Spec

  3. Bree's Avatar
    Posts : 9,185
    10 Home x64 (1809) (10 Pro on 2nd pc)
       29 Apr 2018 #3

    Cr00zng said: View Post
    The DVD player does not play audio/video CD/DVD with Windows Media Player. Inserting a an audio/video disk in to the drive spins up the disk, but it comes up with this message after about a minute or so checking the disk...

    The VLC player, version 2.2.6, takes about the same time to open the disk and proceeds to play the disk. During the playback of audio CD, in about every 20 seconds or so the disk stop playing and restarts on its own in couple of seconds...
    This does sound more like a physical problem with the CD/DVD drive or the CD/DVD itself. Does this happen for all disks or just the one? If it affects all disks, gently cleaning the lens of the drive may help. For a laptop or low profile drive the lens is visible in the tray when open. For a desktop type drive where the lens stays inside then a cleaning disk may be needed.

    On the other hand, the lasers in the drive may be failing. There are two different lasers, on for CDs and one for DVDs. If your problems are with CDs only, it may be that just the one laser is failing.
      My ComputersSystem Spec

  4.    29 Apr 2018 #4

    Thanks guys...

    The CDs/DVDs are from the store, both audio and video.

    Initially, I've suspected the CD/DVD drive as well, but another PC with the same Windows version is doing the very same. While it's not impossible that both drives are failing, it's unlikely in my view. One of the systems had been updated from Windows 7 64-bits to Windows 10, about 4-5 month ego. Prior to the update Windows 7 had no issues with neither audio, nor video disk.

    The driver for all systems is the default MS driver from 2006 and the region is set to "1".

    In a rather old ThinkPad T430, with W10 64-bits, neither VLC nor Windows Media player have issues with the same audio CDs, but only VLC plays video DVDs.
      My ComputerSystem Spec

  5.    29 Apr 2018 #5

    I donít really use optical media anymore. Not so much through choice but we had a desk built by a carpenter with a cabinet to accommodate the pc (which is huge) but it has to go in all itís sideways to fit. Trouble is we didnít think through the dimensions for the pop out optical tray so itís too much hassle to turn the machine and have it precariously hanging out the cupboard (plus stress on the cables itís about threaded into the back).

    however, when I first got the machine and it was free standing the optical drive was very poor in windows 10. Taking similar times to read them (both audio cd and dvd) and not always auto playing. I used anydvd to rip my own dvds into digital a lot back then. I noticed the issue could be fixed by ensuring anydvd (still using an old version) was actively running in the system tray. So since then I always have it running at start up and the drive behaves itself. I am not sure if having it installed in first place though was responsible for my issue. So I wonder if your machines have anything installed with regards disc editing/ripping or dvd creation software (Roxio/Sonic?) etc? Maybe if you do, could try uninstalling it. Or failing that ensure itís running at start up. Iíve seen enough threads through various sites bemoaning the unpredictability of autoplay in windows 10 to suggest its more a windows issue than a hardware issue that you have.
    Last edited by Scottyboy99; 29 Apr 2018 at 15:24.
      My ComputerSystem Spec

  6.    04 May 2018 #6

    I don't really use optical media anymore either, but some of the programs are provided on CD/DVD. And interestingly, the DVD drive has no issues with reading installation CD/DVD.

    I believe that the issue is related to running the "N" version of Windows 10, that has most of the multimedia features disabled. Downloaded the multimedia pack, Microsoft-Windows-MediaFeaturePack-OOB-Package_x64.msu, but the installation states that it is not applicable to my Windows version.

    Any workaround for legally enabling the multimedia pack installation?
    TIA...
      My ComputerSystem Spec

  7. Berton's Avatar
    Posts : 5,526
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       04 May 2018 #7

    The N version has been around awhile, done to comply with some countries' legal requirements about the bundling of applications.

    Have you tried a free program such as VLC VLC: Official site - Free multimedia solutions for all OS! - VideoLAN ? It usually works when nothing else does and supports many more formats of audio and video.
      My ComputerSystem Spec


  8. Posts : 943
    Windows 10
       04 May 2018 #8

    Windows 10 as supplied does not contain a DVD video decoder Codec. You have to install an application something like VLC Player which does provide the Codec.
    There is no 'issue' as such.

    CD/DVD installation discs are just file storage, no Media Codec is required.

    Audio CDs or CD/DVDs with audio/video files like MP3, WAV, WMA, WMV etc will play as the required Media Codecs are present as standard.

    I do use Optical discs, and this is all well known to users.
      My ComputerSystem Spec

  9.    04 May 2018 #9

    As stated earlier in this thread:

    Cr00zng said: View Post
    The VLC player, version 2.2.6, takes about the same time to open the disk and proceeds to play the disk. During the playback of audio CD, in about every 20 seconds or so the disk stop playing and restarts on its own in couple of seconds.

    My question was about installing the multimedia pack (Microsoft-Windows-MediaFeaturePack-OOB-Package_x64.msu); is there a way to make this package installed on the current version of W10?

    Alternatively, is there a way to convert the "N" to the standard version of W10, without purchasing additional license?
      My ComputerSystem Spec


 

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