How to figure out which hardware is causing Windows to crash

  1. IsaacFL's Avatar
    Posts : 75
    Windows 10 Professional (x64)
       #1

    How to figure out which hardware is causing Windows to crash


    My computer was crashed this morning, and I see the following from Reliability:

    Source
    Windows

    Summary
    Hardware error

    Date
    ‎4/‎29/‎2018 8:35 AM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 190
    Parameter 1: 1
    Parameter 2: ffffa45343532010
    Parameter 3: ffffa4534398f500
    Parameter 4: ffffa453435b06d0
    OS version: 10_0_16299
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.16299.2.0.0.256.48
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: LKD_0x190_win32kbase!GreValidateRgnInDCSurfBounds
      My Computer

  2. Masterchiefxx17's Avatar
    Posts : 516
    Windows 10 Professional 64bit
       #2

    It crashed once? If so, I would just wait to see if it happens again. One single crash doesn't mean something is broken.
      My Computer


  3. Posts : 1
    windows 10
       #3

    I have this same error that will come up maybe 2 - 3 times a day. How can I figure out what is causing it? Any suggestions would be helpful.

    Source
    Windows

    Summary
    Hardware error

    Date
    ‎4/‎29/‎2018 8:35 AM

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 190
    Parameter 1: 1
    Parameter 2: ffffa45343532010
    Parameter 3: ffffa4534398f500
    Parameter 4: ffffa453435b06d0
    OS version: 10_0_16299
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.16299.2.0.0.256.48
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: LKD_0x190_win32kbase!GreValidateRgnInDCSurfBounds
      My Computer

  4. DeaconFrost's Avatar
    Posts : 1,363
    Windows 10 Pro x64
       #4

    The easiest way is to upload your crash dump file. This website will analyze it and give you a driver file that caused the issue. Then you'll know which hardware/driver is the culprit.

    http://www.osronline.com/page.cfm?name=Analyze
      My Computer

  5. dmccoy's Avatar
    Posts : 158
    Windows 10
       #5

    You can also post to the following forum and we can provide more help by following the instructions below.

    BSOD Crashes and Debugging - Windows 10 Forums

    BSOD - Posting Instructions - Windows 10 Forums
      My Computer

  6. Steve C's Avatar
    Posts : 6,356
    Windows 10 Pro 64 bit
       #6

    You could try BlueScreenView https://www.nirsoft.net/utils/blue_screen_view.html

    I wouldn't worry about a single crash - it could have been a cosmic ray from space!
      My Computers


 

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