DVD disks not recognized but CDs are Solved

  1. Nuccii's Avatar
    Posts : 52
    Windows 10 Pro 64bit upgrade
       21 Apr 2018 #1

    DVD disks not recognized but CDs are


    My CD/DVD drive L is recognized by the computer under Windows 10 (upgraded). It will read/write CDs but not DVDs. Device Manager shows no problems and I have uninstalled the device then scanned for hardware changes, region/country is set to 1. Troubleshooters show no problems. Rarely used the device so I don't know when the problem started. I have always used DVD+RW in the past with no problems.
      My ComputerSystem Spec

  2.    22 Apr 2018 #2

    There are two lasers in the head, Red for CD and Blue for DVD, one may be gone bad.
      My ComputersSystem Spec


  3. Posts : 1,136
    Windows 10 Home x64 and Pro x86
       22 Apr 2018 #3

    I once had the same symptoms, " It will read/write CDs but not DVDs", when the drive's lens became dirty. I managed to clean it using some DVD lens cleaner fluid [it was some sort of alcohol, possibly isopropanol, and was the same as that I had had for ages as magnetic tape head cleaning fluid].

    I managed to clean the lens half a dozen times over the course of a couple of years but it eventually failed completely after, I think, I had got a bit heavy handed and allowed some of the fluid to get into the electronics rather than just the lens itself.

    Denis
      My ComputerSystem Spec


  4. Posts : 999
    Windows 10
       22 Apr 2018 #4

    I assume this is a standard Desktop Optical drive. There is too much disassembly to bother with cleaning the lens, personally I won't use cleaning discs. Just buy a new one 12(10 USD) from my UK supplier.

    If it's a slimline laptop type drive where the lens/optics comes out on the disc tray those are easy to clean if you are very careful. They cost a bit more to replace but are still cheap.
      My ComputerSystem Spec

  5. Nuccii's Avatar
    Posts : 52
    Windows 10 Pro 64bit upgrade
    Thread Starter
       22 Apr 2018 #5

    Problem solved, went out and bought another drive, cheaper than wasting time trying to fix. I saw a number of reports of people having problems with their DVD drives after upgrading to Windows 10.
      My ComputerSystem Spec

  6.    23 Apr 2018 #6

    Nuccii said: View Post
    My CD/DVD drive L is recognized by the computer under Windows 10 (upgraded). It will read/write CDs but not DVDs. Device Manager shows no problems and I have uninstalled the device then scanned for hardware changes, region/country is set to 1. Troubleshooters show no problems. Rarely used the device so I don't know when the problem started. I have always used DVD+RW in the past with no problems.
    Maybe there are something wrong with the DVD reader on your PC, plugging it into another PC to see if can be detected.
    If not, the problem can be deduced to your DVD rather than the reader, in this case, you would better update drivers for your device again.
      My ComputerSystem Spec


 

Related Threads
Hi folks particularly Kari With HYPER V is it possible to create a training environment so that people can do exercises / tutorials on a VM but at the end of the session the Virtual HDD's are restored to the initial state. With VMWARE it's...
Hello everyone.. Yesterday my laptop pushed a new Win 10 update, and all went fine, or at least I think so. But today I see that my Sony WALKMAN - which I used with no problem until now, can't be recognized anymore. Basically it just shows as...
Solved Win7 Ultimate and Win 8 Pro Disks? in Installation and Upgrade
I have 2 Retail disks and one PC. Normally run Win7 and Win8 Pro on separate SSD's Win7 is ran like 99.9% of the time .:think: From what I read, you can use these CD's on other systems if my motherboard goes bad or I build another system ...
With Vista/7/8/8.1, having more than 1 HDD/SSD physically attached meant that the system partition(s) could potentially be on any disk. Is this still the case in 10, or has Microsoft finally fixed this bug?
How do I burn disks in General Support
My DVD reads fine but I don't know how to burn disks. I have tried sharing in the window for the drive and there is a burn place there, but it doesn't do anything.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:24.
Find Us