New AMD Ryzen 7 2700X CPU running extremely hot Solved

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  1. essenbe's Avatar
    Posts : 11,676
    Windows 10 Pro and Windows 10 Pro Insider
       20 Apr 2018 #11

    You can usually trust the bios readings. You can also open task manager (Alt+CTRL+DEL) and go to the performance tab and see if the CPU and ram are being used a lot. They should be on first startup, then calm down.
      My ComputersSystem Spec


  2. Posts : 4
    win 10 64bit home
       21 Apr 2018 #12

    what bios version are you on?

    mine is asus 4008 version
      My ComputerSystem Spec

  3.    21 Apr 2018 #13

    Msi 7A32v1F
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  4.    21 Apr 2018 #14

    rzn6jw said: View Post
    Installed a new AMD Ryzen 2700X CPU on my Win 10 Pro 64bit PC (v 1709 build 16299.371) and fans and pump went turbo. Used CPU-Z and it showed that the CPU multiplier was x42 which was making the CPU run at top speed and the temperature was 194.3F. Heard there was an issue with Windows and this CPU for this problem. Has anyone heard of it?
    There is 10c temperature offset in Ryzen2 (was 20c in first series) confusing the heck out of users and some programs showing that much higher temps. As Ryzen Master doesn't recognize Ryzen2 practically only program accurate enough left is HW Info HWiNFO - Download
    These are temperatures to watch for
    Top one is without offset and bottom one is real core temp.
    Click image for larger version. 

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    In these ones, CPU temp is so called "Package" temp measured at the back of processor.
    Click image for larger version. 

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      My ComputersSystem Spec

  5.    21 Apr 2018 #15

    rzn6jw said: View Post
    Cool'n'Quiet is enabled, most by default. My power plan is 'Performance' because its a recommendation of the Ryzen Master Overclock utility.
    I'm not familiar with that powerplan. I know you get a custom power plan called AMD Ryzen Balanced Power Plan when you install the chipset drivers.
    Try switching to Balanced just to rule this out and see if the CPU at idle will still be high clocked.
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  6. Posts : 179
    Win 10 Pro 64bit Fall CU
    Thread Starter
       21 Apr 2018 #16

    Going to check one other thing. Prior to purchase, I checked the Gigabyte site for specs on the 2700X vs my mobo. That page specified that the mobo needed a BIOS update to F23d (from F2). That was done.

    However, after this fiasco, I checked the page again and Gigabyte specified that the F22 BIOS should be used. That is now complete and I will try the re-install this afternoon.

    Back with the results then.
      My ComputerSystem Spec

  7.    21 Apr 2018 #17

    rzn6jw said: View Post
    Going to check one other thing. Prior to purchase, I checked the Gigabyte site for specs on the 2700X vs my mobo. That page specified that the mobo needed a BIOS update to F23d (from F2). That was done.

    However, after this fiasco, I checked the page again and Gigabyte specified that the F22 BIOS should be used. That is now complete and I will try the re-install this afternoon.

    Back with the results then.
    Whichever BIOS, needs AGESA 1.0.0.2a code.
      My ComputersSystem Spec


  8. Posts : 179
    Win 10 Pro 64bit Fall CU
    Thread Starter
       21 Apr 2018 #18

    Re-installed the 2700X under the Gigabyte F22 BIOS and everything is running fine. 2700X is 110F under 15% load.

    Seems that there's a bug in Gigabyte's F23d BIOS. ***AVOID***

    Thanks everyone for all your help!!
      My ComputerSystem Spec


 
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