Sound and Video Problems

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  1. Posts : 5
    10
       #1

    Sound and Video Problems


    Been a day since I installed it and I can't for the life of figure out how to enable sound.

    I've done most of the basic checks that I could think of - Tried to troubleshoot, tried to update drivers via Device Manager, Enabled Windows Audio via Services etc.. but nothing seems to work. Headphones, speakers.....no sound at all.

    And my video quality has become terrible (Using VLC) since upgrading.

    Help would be great on the above!
      My Computer


  2. Posts : 57
    Windows 10 Pro
       #2

    Have you downloaded new drivers for sound card and graphics card?
      My Computer


  3. Posts : 5
    10
    Thread Starter
       #3

    MortTheBeast said:
    Have you downloaded new drivers for sound card and graphics card?
    I don't think so unless it happened automatically?

    Where do I download that?
      My Computer


  4. Posts : 57
    Windows 10 Pro
       #4

    You would have to know what kind of sound card and video card you have... do you know whats installed? Is it a laptop or desktop? I'm going to assume it's a prebuilt system... who is manufacturer and whats the model number?
      My Computer


  5. Posts : 5
    10
    Thread Starter
       #5

    It's a Desktop. Sony Vaio PCG71811W.

    I'm not sure what kind of cards I've installed....Is there a way to check? The videos card might be Nvvidia I think,
      My Computer


  6. Posts : 32
    Windows 10
       #6

    Go to device manager and Uninstall your sound drivers, also check the box says "Uninstall drivers" after click the icons scam for hardware changes, which let's windows find the driver for you. After restart your pc.

    That is how I fixed mine.
      My Computer


  7. Posts : 5
    10
    Thread Starter
       #7

    RealPetChicken said:
    Go to device manager and Uninstall your sound drivers, also check the box says "Uninstall drivers" after click the icons scam for hardware changes, which let's windows find the driver for you. After restart your pc.

    That is how I fixed mine.
    Thanks a bunch! That works
      My Computer


  8. Posts : 32
    Windows 10
       #8

    Awesome how is your video problem going? You can try the same thing as well.
      My Computer


  9. Posts : 813
    Win10 Version 21H1 19043.1237
       #9

    I have the same issue.

    When I go to Device Manager, it does not give an option to Uninstall, only to Scan for Changes, which has no effect ? Any ideas ?

    Thanks !
      My Computer


  10. Posts : 32
    Windows 10
       #10

    RealPetChicken said:
    Awesome how is your video problem going? You can try the same thing as well.
    Take a screenshot, make sure you have anything with the word sound expanded in the screenshot.
      My Computer


 
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