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  1.    31 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 5
    10

    Sound and Video Problems


    Been a day since I installed it and I can't for the life of figure out how to enable sound.

    I've done most of the basic checks that I could think of - Tried to troubleshoot, tried to update drivers via Device Manager, Enabled Windows Audio via Services etc.. but nothing seems to work. Headphones, speakers.....no sound at all.

    And my video quality has become terrible (Using VLC) since upgrading.

    Help would be great on the above!
      My ComputerSystem Spec
  2.    31 Jul 2015 #2
    Join Date : Jul 2015
    Posts : 57
    Windows 10 Pro

    Have you downloaded new drivers for sound card and graphics card?
      My ComputerSystem Spec
  3.    31 Jul 2015 #3
    Join Date : Jul 2015
    Posts : 5
    10
    Thread Starter

    Quote Originally Posted by MortTheBeast View Post
    Have you downloaded new drivers for sound card and graphics card?
    I don't think so unless it happened automatically?

    Where do I download that?
      My ComputerSystem Spec
  4.    31 Jul 2015 #4
    Join Date : Jul 2015
    Posts : 57
    Windows 10 Pro

    You would have to know what kind of sound card and video card you have... do you know whats installed? Is it a laptop or desktop? I'm going to assume it's a prebuilt system... who is manufacturer and whats the model number?
      My ComputerSystem Spec
  5.    31 Jul 2015 #5
    Join Date : Jul 2015
    Posts : 5
    10
    Thread Starter

    It's a Desktop. Sony Vaio PCG71811W.

    I'm not sure what kind of cards I've installed....Is there a way to check? The videos card might be Nvvidia I think,
      My ComputerSystem Spec
  6.    31 Jul 2015 #6
    Join Date : Jul 2015
    Posts : 32
    Windows 10

    Go to device manager and Uninstall your sound drivers, also check the box says "Uninstall drivers" after click the icons scam for hardware changes, which let's windows find the driver for you. After restart your pc.

    That is how I fixed mine.
      My ComputerSystem Spec
  7.    31 Jul 2015 #7
    Join Date : Jul 2015
    Posts : 5
    10
    Thread Starter

    Quote Originally Posted by RealPetChicken View Post
    Go to device manager and Uninstall your sound drivers, also check the box says "Uninstall drivers" after click the icons scam for hardware changes, which let's windows find the driver for you. After restart your pc.

    That is how I fixed mine.
    Thanks a bunch! That works
      My ComputerSystem Spec
  8.    31 Jul 2015 #8
    Join Date : Jul 2015
    Posts : 32
    Windows 10

    Awesome how is your video problem going? You can try the same thing as well.
      My ComputerSystem Spec
  9.    31 Jul 2015 #9
    Join Date : Oct 2014
    Posts : 338
    Win 10 Home Build 1703 64bit

    I have the same issue.

    When I go to Device Manager, it does not give an option to Uninstall, only to Scan for Changes, which has no effect ? Any ideas ?

    Thanks !
      My ComputerSystem Spec
  10.    31 Jul 2015 #10
    Join Date : Jul 2015
    Posts : 32
    Windows 10

    Quote Originally Posted by RealPetChicken View Post
    Awesome how is your video problem going? You can try the same thing as well.
    Take a screenshot, make sure you have anything with the word sound expanded in the screenshot.
      My ComputerSystem Spec

 
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