Unknown Device Solved

  1.    #1

    Unknown Device

    Just did a clean install of 10 on a laptop that had 10 already on it. Device manager is showing unknown device. The device id is; ACPI\ven_asd&dev_0001. I have searched to find what this is with confusion. I cannot figure out what driver from HP it is. Trying not to use HP assistance because I need to learn. Can someone help me with a way to figure this one out and hopefully figure out others in the future. I know there is a way. Just don't know what it is.

    Here are the MFG driver page:

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
      My ComputerSystem Spec

  2.    #2

    If you are running 64bit, I found this on the HP Community:

    Solved: Re: Windows 10 driver for: acpi ven_asddev_0001 - HP Support Forum - 5627337
      My ComputerSystem Spec

  3.    #3

    Access Denied said: View Post
    If you are running 64bit, I found this on the HP Community:

    Solved: Re: Windows 10 driver for: acpi ven_asddev_0001 - HP Support Forum - 5627337
    Thanks. I saw that earlier but did not think it was for this laptop. When I tried to install it I was greeted by " You must have AMD Catalyst Install Manager installed, aborting. I went to AMD site and found auto detect for drivers. That just loaded graphic stuff. I have searched and cannot find AMD Catalyst Install Manager. Not sure what to do, very frustrated but will get over it.
      My ComputerSystem Spec

  4.    #4

    Turns out you don't need AMD Catalyst installer. Download driver and unzip> Go to device manager and select device> select update driver and browse to unzipped folder and choose it. This allowed the driver to be installed.

    Once again, learned something new.
      My ComputerSystem Spec

  5.    #5

    Glad to hear you got it sorted!
      My ComputerSystem Spec


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