Unknown Device Solved

  1.    15 Apr 2018 #1

    Unknown Device


    Just did a clean install of 10 on a laptop that had 10 already on it. Device manager is showing unknown device. The device id is; ACPI\ven_asd&dev_0001. I have searched to find what this is with confusion. I cannot figure out what driver from HP it is. Trying not to use HP assistance because I need to learn. Can someone help me with a way to figure this one out and hopefully figure out others in the future. I know there is a way. Just don't know what it is.

    Here are the MFG driver page:

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
      My ComputerSystem Spec

  2. Access Denied's Avatar
    Posts : 5,065
    Win10 RS5 x64
       15 Apr 2018 #2

    If you are running 64bit, I found this on the HP Community:

    Solved: Re: Windows 10 driver for: acpi ven_asddev_0001 - HP Support Forum - 5627337
      My ComputerSystem Spec

  3.    15 Apr 2018 #3

    Access Denied said: View Post
    If you are running 64bit, I found this on the HP Community:

    Solved: Re: Windows 10 driver for: acpi ven_asddev_0001 - HP Support Forum - 5627337
    Thanks. I saw that earlier but did not think it was for this laptop. When I tried to install it I was greeted by " You must have AMD Catalyst Install Manager installed, aborting. I went to AMD site and found auto detect for drivers. That just loaded graphic stuff. I have searched and cannot find AMD Catalyst Install Manager. Not sure what to do, very frustrated but will get over it.
      My ComputerSystem Spec

  4.    15 Apr 2018 #4

    Turns out you don't need AMD Catalyst installer. Download driver and unzip> Go to device manager and select device> select update driver and browse to unzipped folder and choose it. This allowed the driver to be installed.

    Once again, learned something new.
      My ComputerSystem Spec

  5. Access Denied's Avatar
    Posts : 5,065
    Win10 RS5 x64
       15 Apr 2018 #5

    Glad to hear you got it sorted!
      My ComputerSystem Spec


 

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