Windows 10: Shift key not responding properly

  1.    02 Apr 2018 #1

    Shift key not responding properly


    I am having problems with both my desktop computer and my Surface Pro tablet. The shift key does not work when shifting from a number to the alternative character. Same thing for any special character keys. Everything seems OK when shifting letter keys. My thought was that this happened after a win10 update as both desktop and tablet were affected at the same time. I`ve tried win restore but does not work. Before I reinstall OS was hoping someone had some thoughts.
    Thanks
      My ComputerSystem Spec

  2. Berton's Avatar
    Posts : 5,419
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       02 Apr 2018 #2

    Only thought I have is based upon the flags in your Avatar. Are you using more than 1 language in your Win10 setup? If so that may be where the issue is.
      My ComputerSystem Spec

  3.    06 Apr 2018 #3

    Hi,
    Is it not working on the keyboard or On-Screen keyboard also? If both are not working perform the following steps:
    1. Perform BIOS default
    2. Update I/O driver
    3. Update Hot Key drivers.
    Hope this would help.
      My ComputerSystem Spec


 

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