Windows 10: No Sound

  1.    28 Mar 2018 #1

    No Sound

    Hi all...I have a HP Envoy laptop and I was playing a game (Wolfenstein colossuss ) and I thought the music was a bit loud so I went into the game settings and adjusted the sound but when I rejoined the game there was no sound,, and not only the game but everything keyboard beeps the lot.
    The keyboard sound key is not muted and according to audio devices it is ok ,you can even see the sound bar going up and down with the test checks.
    I have tried my headphones and they are ok,, I went into currys and he tried the mute key and then said back up my files and do a system reset but I think that is a bit drastic.
    I hope someone can help please.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,689
    Windows 10 Pro x64 Build 1803
       31 Mar 2018 #2

    Hi Len

    If you have realtek sound please open the Realtek sound manager (found in notification area) and see how it is set. (Usually a black looking speaker.)

    Also right click Win 10 sound icon and then playback devices. What is set as default.

    There is also a sound trouble shooter, Start => Settings => Update and security => Troubleshoot => select sound

      My ComputerSystem Spec

  3.    01 Apr 2018 #3

    Hi Ken,,, sorry I have been so long, this is on my old comp,,,the other one I took back to currys and they said the speakers had gone after some tests.
    So I had a choice wait until they got another the same in or my money back or get another, and so I got another and I am waiting for it to come into the store.
    Thanks for your advice and we checked that.
    All the best
      My ComputerSystem Spec


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