Windows 10: Looking to update BIOS

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  1.    26 Mar 2018 #1

    Looking to update BIOS

    Hi, I have an HP Elite 8000 sff PC running win10-1709.
    It has major boot problems (about 3 to 4 min). I have tried everything under the sun except updating the BIOS.
    It always tries to boot from the DVD. Switching to boot from the HDD does not work. The BIOS reverts back to DVD so I'd like to replace it but I cannot find a more recent version than HP Version 786G7 v01.02. from 2009.
    Can someone help me finding a newer version?
      My ComputerSystem Spec

  2.    26 Mar 2018 #2

    I can see 786G7 v1.07 Rev. A (from Sept 2010) on this page. Direct download link is this.

    Hope this helps...
      My ComputerSystem Spec

  3.    26 Mar 2018 #3

    I don't see win 10 as a selection.
      My ComputerSystem Spec

  4.    26 Mar 2018 #4

    The BIOS is not dependent on or related to the OS. It's used to manage hardware way before the OS is even loaded and doesn't care if the OS is Linux or Windows, let alone the version of Windows.

    HP never provided the Elite 8000 SFF with Win 10 nor does HP support the use of Win 10 on it, hence why there's no Win 10 page. The download is an executable file that will, however, run in Windows 10.

    Hope this helps...
      My ComputerSystem Spec

  5. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Mar 2018 #5

    The last BIOS version for the computer appears to be from the year 2015.
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    Run the beta version of the log collector and post a zip into the thread:
    log collector
    (extract > open)
      My ComputerSystem Spec

  6.    26 Mar 2018 #6

    RickC, thanks for the details, I learned something new today.
    I downloaded and installed the 2015 BIOS and the boot seems now a bit faster, but not by much.
    I also downloaded that log collector but haven't figured out how to start it.
      My ComputerSystem Spec

  7. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Mar 2018 #7

    To use the beta version click extract.
    Then click open.
    See text and images in this thread:
    DM Log tool problem Solved - Windows 10 Forums
      My ComputerSystem Spec

  8.    26 Mar 2018 #8

    OK, looks like I got it to work.
    Here's the zip file attached.
    Thanks again,
    Looking to update BIOS Attached Files
      My ComputerSystem Spec

  9. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Mar 2018 #9

    These are some of the problems seen in the log files:
    A) The computer has been having BSOD but was unable to make dump files
    B) The RAM modules are mismatced. They should always be in pairs and have the identical SKU.
    C) The Windows drive always needs to have a minimum of 25 GB free space so that memory dump files are not deleted.
    In general aim for 30 GB of free space in case you seldom check the free space. And in general the more free space the more optimal the performance.

    Perform the following steps:
    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > un-check load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

    5) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    6) shutdown /r (you will reboot the computer so that it is in clean boot)

    Evaluate the performance on your computer in clean boot during typical use.
    Are the boots faster or slower?
    Are the shutdowns faster or slower?

    7) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    8) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

    9) Increase the free space on drive C so that there is > 30 GB free space.
      My ComputerSystem Spec

  10.    27 Mar 2018 #10

    Wow, zbook, that's quite a list.
    I will go through it later today and report back.
    Thanks a lot.
      My ComputerSystem Spec

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