Windows 10: Is my internal hard drive damaged?

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  1. Posts : 6,422
    10 Home x64 (1709) (10 Pro on 2nd pc)
       3 Weeks Ago #21

    Bree said: View Post
    As I understand it, one of the usb ports on the Chromebook can be used to charge it...
    paulyjustin said: View Post
    Im confused what do you mean by that...
    Some chromebooks can be charged by putting power into a usb socket. If that is the case for one of your usb ports it makes it different from the other one. The different circuitry may limit the power that can be taken out of that particular port.

    As the hard drive enclosure works in one of the ports it suggests the enclosure isn't at fault. It should be safe to use it in the one port that works and on your PCs.
      My ComputersSystem Spec

  2.    3 Weeks Ago #22

    Okay that makes a bit sense.


    Is there a way to find out if other ppl who have the acer 14 chromebook has the same issue? However in order to do this, they would have to plug in an internal hard drive enclosure on the 2nd usb port right? And thus very few ppl would even plug that in because either usb stick or external hard drive?



    So you are telling me its possible i damaged it when i pulled it out when i didn't eject it? Or not because of this?
      My ComputerSystem Spec


  3. Posts : 6,422
    10 Home x64 (1709) (10 Pro on 2nd pc)
       3 Weeks Ago #23

    Acer forums may help answer your first question, or talk to Acer support.

    The only damage you could possibly have done to the drive by unplugging it without ejecting would be file structure corruption. That's not hardware damage, only incorrect information written to the drive. It can easily corrected using chkdsk /f on a PC.
      My ComputersSystem Spec

  4.    3 Weeks Ago #24

    Hi there. Okay so that means it has to be that particular usb port then right based on all these details i have given?

    Because the thing was when i first plugged it into that usb port, everything did show up and seemed to work etc.
      My ComputerSystem Spec


  5. Posts : 6,422
    10 Home x64 (1709) (10 Pro on 2nd pc)
       3 Weeks Ago #25

    I don't have a chromebook so cannot make any tests to verify how it handles usb devices. This is just guesswork based on how Windows handles them.

    In Windows when you first plug in a new usb device it detects the device, loads appropriate drivers and will use those settings every time it's plugged in from now on. Sometimes an error occurs the first time, an incorrect driver is loaded and it will never work however many times you plug it in. The only way to fix this is to open Device Manager and uninstall the driver to make Windows 'forget' it has ever seen the device.

    The chromebook may be remembering settings for that particular drive in that particular usb socket. It may be that removing without ejecting has caused file system corruption on the drive that makes it incompatible with the remembered settings. Any drive corruption can be repaired on a PC using chkdsk /f in a command prompt.
      My ComputersSystem Spec

  6.    3 Weeks Ago #26

    HI there. But based on what i described, that internal hard drive works fine then right even though i didn't transfer anything into it? It shows 928 of 931gb free on windows. It also recognizes it on the top usb port on the chromebook.


    But i cannot do that chkdsk/f in chromebook right? I believe i did that with the internal hard drive on windows 7 desktop.
      My ComputerSystem Spec


  7. Posts : 6,422
    10 Home x64 (1709) (10 Pro on 2nd pc)
       3 Weeks Ago #27

    paulyjustin said: View Post
    HI there. But based on what i described, that internal hard drive works fine then right even though i didn't transfer anything into it? It shows 928 of 931gb free on windows. It also recognizes it on the top usb port on the chromebook.
    As I said, I don't have a chromebook for testing this. It appears yours is remembering something about that combination of drive and the lower usb port that stops it working. You could try a hardware reset.

    To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset.

    Try a hard reset only after other ways to fix the problem have failed. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder.
    https://support.google.com/chromeboo...-1522088882376

    But i cannot do that chkdsk/f in chromebook right? I believe i did that with the internal hard drive on windows 7 desktop.
    Correct, chkdsk is a Windows command that only works on a PC.
      My ComputersSystem Spec


 
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