Windows 10: Installed new ram and clock shows zero

Page 2 of 2 FirstFirst 12

  1. Posts : 585
    Windows 10 Home - Version 1803 - Build 17134.320
    Thread Starter
       22 Mar 2018 #11

    See below
    Last edited by tomseys; 22 Mar 2018 at 18:38.
      My ComputerSystem Spec


  2. Posts : 585
    Windows 10 Home - Version 1803 - Build 17134.320
    Thread Starter
       22 Mar 2018 #12

    Sorry posted wrong thing. Here is the ram report from that tool

    HWiNFO - Hardware Information, Analysis and Monitoring Tools

    Click image for larger version. 

Name:	newtime3.PNG 
Views:	4 
Size:	119.6 KB 
ID:	181911

    Click image for larger version. 

Name:	newtime.PNG 
Views:	4 
Size:	90.3 KB 
ID:	181908

    Click image for larger version. 

Name:	newtime2.PNG 
Views:	5 
Size:	100.3 KB 
ID:	181909

    Looks like it is showing the clocks speeds?

    So basically it's okay (as is likely the other memory stick) and I can put back in?
    Last edited by tomseys; 22 Mar 2018 at 11:30.
      My ComputerSystem Spec


  3. Posts : 585
    Windows 10 Home - Version 1803 - Build 17134.320
    Thread Starter
       22 Mar 2018 #13

    Okay after presenting this info from this tool the hp guy thinks it may be okay and try the other stick. I'm sure that is going to be fine as long as I use this tool to analyze it or windows task manager. Speccy couldn't even get the type of memory correct so I'm not real trusting of anything that states. I read on cpuz site that they only very recently updated amd cpus with stoney something so maybe they are missing something and that's why they didn't show it.

    I assume this tool is well regarded and it looks pretty in depth so I trust it and I'm going to put other stick back in.

    Thank you PolarNettles for suggesting this tool and for letting me know that since the memory is being used it is a reporting issue and not the memory.
    Last edited by tomseys; 22 Mar 2018 at 13:01.
      My ComputerSystem Spec


  4. Posts : 585
    Windows 10 Home - Version 1803 - Build 17134.320
    Thread Starter
       22 Mar 2018 #14

    Okay so I reinstalled the crucial memory 4 GB:


    Added: HP guy thinks the numbers are off so I'll be doing more troubleshooting with him.

    Looks like there is some sort of issue with the memory.

    Thanks everyone for all your help.
    Last edited by tomseys; 22 Mar 2018 at 18:40.
      My ComputerSystem Spec

  5.    22 Mar 2018 #15

    When having problems with system information utilities it is very important to have the latest version. As new hardware is introduced these utilities must be updated with the latest information. As the author of CPU-z acknowledges, obtaining this information is a tricky business and is not 100% reliable. This is most common with new or unusual hardware.

    If the problem is reported to the author it may be solved in the next version.
      My ComputerSystem Spec


 
Page 2 of 2 FirstFirst 12

Related Threads
I had a user complain he couldn't see (& delete) a lock file our program had created. I can find it in a command prompt, dir /ah (and NOT dir /as). In Explorer, Folder Options->View->Uncheck "Hide Protected operating System Files" which stops...
Hello. I have Gigabyte 1080 Xtreme. After upgrade to Windows Anniversary i have weird problem with fps spikes in GTA V and Rise of Tomb Raider. In GTA V and Rise of Tomb Raider i am getting random fps dips for a second. During fps dip there is...
MicroSD shows up with diminished capacity (128gb shows up as 200MB card). It shows up with no data. It shows up a "Secure Digital Storage Device" Links: ASUS VivoTab Note 8 (M80TA) | Tablets | ASUS USA Amazon.com: Gigastone MicroSDXC 128GB C10...
Hi: I upgraded Win 7 Pro to Win 10 Pro a few months ago. My desktop looks "similar" to Win 10. Or am I confused? All works fine. This is a Lenovo T530 laptop. "Settings" shows Win 10 Pro is activated. The Seven Forums System Info tool shows OS is...
Receive error of no audio driver is installed, yet conextant driver is working properly. Have installed RealTec driver, but does not show in Device Manager. Using Windows 10 Preview build.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:46.
Find Us