D: drive missing since update (Win 10) Solved

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  1.    21 Mar 2018 #1

    D: drive missing since update (Win 10)

    Hi all,

    First time poster!

    I recently updated my machine (Win 10 Pro, Version 1709, OS Build 16299.309). Since the update my D: drive has vanished (Samsung SSD).
    I'm not very computer savvy, I use my machine for writing, surfing and photography.

    I've been searching the web for answers but not really found a fix - some possible fixes go right over my head

    Anybody have any tips?

    I'm running an Asus M/B, i7, 16GB, Radeon 280X, twin Samsung SSDs.

    Thanks for any help.

    Have a great day.

      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 9,185
    10 Home x64 (1809) (10 Pro on 2nd pc)
       21 Mar 2018 #2

    Welcome to TenForums @LeonJersey

    It could be as simple as the drive losing its drive letter. Post a screenshot of disk management and we'll be able to say for certain. This tutorial tells you how.

    Disk Management - How to Post a Screenshot of

    If the drive is shown in disk management without a drive letter it can be given back its D: letter. See this tutorial.

    Change and Assign Drive Letter in Windows 10

    If disk management does not say 'Health' for the drive, or if you are unsure what to do, just post the screenshot so we can give further help.
      My ComputersSystem Spec

  3.    21 Mar 2018 #3


    thanks for getting back to me.

    Click image for larger version. 

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    I did have two identical SSDs. Since the update the second drive has vanished. My desktop hasn't moved from under the desk

      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 9,185
    10 Home x64 (1809) (10 Pro on 2nd pc)
       21 Mar 2018 #4

    The second SSD should appear in Disk Management as disk 1, but doesn't.

    What exactly did you mean by "I recently updated my machine..."? Do you mean you have just updated it to 1709? Or was it something else?

    Does Device Manager show any yellow warnings?
      My ComputersSystem Spec

  5.    21 Mar 2018 #5

    I updated to the creators update (I think it's called that - comes with Paint 3D).

      My ComputerSystem Spec

  6.    21 Mar 2018 #6

    Just been into device manager. No yellow warnings and only 1 drive is showing up.

      My ComputerSystem Spec

  7. Bree's Avatar
    Posts : 9,185
    10 Home x64 (1809) (10 Pro on 2nd pc)
       21 Mar 2018 #7

    Your version 1709 is the Fall Creators Update and the OS Build 16299.309 shows that it has the latest updates.

    Click on Start, type device manager and run it. In Device Manager click View > Show hidden devices. Now click on the > to the left of 'Disk drives' to expand the list an show all disk drives. Take a screenshot and post it here.
      My ComputersSystem Spec

  8.    21 Mar 2018 #8

    It's showed up!! Click image for larger version. 

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ID:	181798

      My ComputerSystem Spec

  9.    21 Mar 2018 #9

    Ok, it says it isn't currently connected to the computer. I haven't moved it so I don't really understand what's gong on.
    Anyway, I'll shut done and get back to you in a moment...

      My ComputerSystem Spec

  10.    21 Mar 2018 #10


    Somehow a wire came loose...

    Anyway all fixed now.

    Thanks for the help Bree - much appreciated mate

      My ComputerSystem Spec

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