Windows 10: Drive from old computer shows up as System Reserved

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  1.    17 Mar 2018 #1

    Drive from old computer shows up as System Reserved


    I have been able to successfully access my old hard drive from a different computer in the past. Now when I plug it in, it shows up twice in This PC. Once as System Reserved (D) and Local Disk (E) NTFS. If I click on local disk E, it says location not available, E:\ is not accessible, access is denied. If I click on System Reserved, it goes to another page that says this folder is empty.

    Advanced warning, I am not computer literate and am not sure if I am in over my head trying to fix this myself or not.

    Thank you
      My ComputerSystem Spec


  2. Posts : 6,481
    10 Home x64 (1709) (10 Pro on 2nd pc)
       17 Mar 2018 #2

    Welcome to TenForums @code3boots

    Each partition on the old drive has been assigned a new drive letter, including the system reserved partition which would never have had a letter when the old PC's Windows was running from this drive. It has nothing of use in it, the E: drive is the old C: drive with your files on it.

    Access denied means ntfs permissions are the problem. You don't have permission, only accounts on the old PC will have - and they don't exist on the new PC.

    Take ownership of E: and you should then have access. In My PC, right-click on the E: drive and select Properties. On the Security tab click the Advanced button, you can change ownership there.

    Advanced warning, I am not computer literate and am not sure if I am in over my head trying to fix this myself or not.
    Don't worry, TenForums has some excellent tutorials - you'll be 'computer literate' before you know it

    Here's a relevant one to start with: Change Owner of File, Folder, Drive, or Registry Key in Windows 10
      My ComputersSystem Spec

  3.    17 Mar 2018 #3

    Thank you Bree for the reply. I just tried this and received a new little box that says windows security, unable to set new owner on local disk E., Data error (cyclic redundancy check).
      My ComputerSystem Spec


  4. Posts : 6,481
    10 Home x64 (1709) (10 Pro on 2nd pc)
       17 Mar 2018 #4

    code3boots said: View Post
    Thank you Bree for the reply. I just tried this and received a new little box that says windows security, unable to set new owner on local disk E., Data error (cyclic redundancy check).
    The drive may be failing then. Check its SMART data, that should indicate any hardware problems. I use the Portable Apps version of CrystalDisk Info for that (portable apps don't require an install).

    https://portableapps.com/apps/utilities/crystaldiskinfo_portable

    If the drive is healthy then run chkdsk /f E: from a command prompt (Admin). That can fix CRC errors. If you've been able to access this drive before, then that may be all you need to do to be able to read it again.
      My ComputersSystem Spec

  5.    17 Mar 2018 #5

    I'm not sure if this related but may be relevant information. under disc management, there are several entries in disc management and the status is listed as healthy. I have tried to attach a screen shot
    .
    Attached Thumbnails Attached Thumbnails disc management.jpg  
      My ComputerSystem Spec

  6.    17 Mar 2018 #6

    I ran crystaldisk and it only accessed the computers drive it didn't give any options to check the other drive. I tried to run a disk check from the computer by right clicking on the problem drive and got a box stating "the disk check could not be performed because windows can't access the disk.
      My ComputerSystem Spec


  7. Posts : 6,481
    10 Home x64 (1709) (10 Pro on 2nd pc)
       17 Mar 2018 #7

    code3boots said: View Post
    I ran crystaldisk and it only accessed the computers drive it didn't give any options to check the other drive...
    It accesses all the disks, but the data for your system drive is shown first. You can view any other disk(s) bu selecting it from the 'Disk' menu at the top.

    Just below the menu bar you'll see the health, temperature and drive letters for all drives. You can also view the other drive(s) by clicking on them here.

    Just for good measure, there's a third way to switch disks, there are left/right buttons on title line with the disk's name.
      My ComputersSystem Spec

  •    17 Mar 2018 #8

    I did check there and the only disk that shows up in the drop down is the computer hard drive.
      My ComputerSystem Spec


  • Posts : 6,481
    10 Home x64 (1709) (10 Pro on 2nd pc)
       17 Mar 2018 #9

    It's looking more and more like a hardware problem.
    Your disk management screen is too small to be readable. Try using the Snipping Tool. Tutorials here...

    How to format disk management for best info display: Disk Management - How to Post a Screenshot of
    Option Four, Snipping tool: Take Screenshot in Windows 10
      My ComputersSystem Spec

  •    17 Mar 2018 #10

    Sorry about the picture, I didn't realize it would degrade so much. I attempted to attach the snipping tool result.
    Attached Thumbnails Attached Thumbnails disk management.PNG  
      My ComputerSystem Spec


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