Windows 10: My C: Drive does not appear in Explorer - Windows 10 Solved

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  1.    06 Mar 2018 #1

    My C: Drive does not appear in Explorer - Windows 10


    Suddenly my C: drive does not appear in Windows Explorer. My SSD (E: ) and my DVD (D: ) do appear.
    The computer works fine in all other respects.
    Windows 10, Fall Creators Update.

    Any suggestions?

    Thanks,
    Mick Berg
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,612
    10 Home x64 (1803) (10 Pro on 2nd pc)
       06 Mar 2018 #2

    Welcome to TenForums @Mick Berg

    Please post a screenshot of Disk Management, see this tutorial for instructions...

    Disk Management - How to Post a Screenshot of
      My ComputersSystem Spec

  3.    06 Mar 2018 #3

    OK Here it is.
    Click image for larger version. 

Name:	DiskMan.JPG 
Views:	4 
Size:	76.7 KB 
ID:	179778

    Thanks.
    Looks OK to Me!

    Just noticed I can see contents of C drive at "This PC > HDD (C: )"
      My ComputerSystem Spec


  4. Posts : 20,076
    windows 10 professional version 1607 build 14393.969 64 bit
       06 Mar 2018 #4

    1) Please re-post the disk management image using the information in this link:
    (widen each status and volume columns so that the contents of each row is not cut off)
    Disk Management - How to Post a Screenshot of Windows 10 Tutorials

    2) Open device manager > click view > show hidden devices > expand disk drives > post an image into the thread

    3) Open file explorer > this PC > post an image into the thead

    4) Open the BIOS > see if you can view disk drives > use a camera or smart phone camera to take a picture > post an image into the thread
      My ComputerSystem Spec

  5. Bree's Avatar
    Posts : 8,612
    10 Home x64 (1803) (10 Pro on 2nd pc)
       06 Mar 2018 #5

    Mick Berg said: View Post
    Just noticed I can see contents of C drive at "This PC > HDD (C: )"
    Then everything would appear to be normal now. What did you see before that made you say....
    Mick Berg said:
    Suddenly my C: drive does not appear in Windows Explorer
      My ComputersSystem Spec

  6.    06 Mar 2018 #6

    Sorry for not doing that screenshot properly. Here is a screenshot of an explorer page to show what I mean.

    Click image for larger version. 

Name:	Explorer.JPG 
Views:	6 
Size:	88.9 KB 
ID:	179779

    In the left pane HDD (C: ) does not appear. But at the top This PC > HDD (C: ) does appear and its folders are listed correctly. Let me know if you need me to re-do the Disk Management screenshot.
    Thanks for your help.
      My ComputerSystem Spec

  7. Bree's Avatar
    Posts : 8,612
    10 Home x64 (1803) (10 Pro on 2nd pc)
       06 Mar 2018 #7

    Your screenshot of File Explorer is just plain wrong!

    You have selected 'This PC' in the navigation pane and what you should see in the right hand pane is a list of the 'Folders' and 'Devices and drives', in fact the same list as you see in the navigation pane beneath 'This PC'. Instead you are seeing the contents of your C: drive. It should look like this...

    Click image for larger version. 

Name:	explorer 'This PC' view.PNG 
Views:	4 
Size:	51.3 KB 
ID:	179784

    Do you have any other accounts you can sign in with? If so, does File Explorer behave the same 'odd' way?

    Does it still look 'wrong' after a Restart?
      My ComputersSystem Spec

  8.    06 Mar 2018 #8

    Will try those things and get back. Glad you agree that something is amiss.
      My ComputerSystem Spec

  9. Bree's Avatar
    Posts : 8,612
    10 Home x64 (1803) (10 Pro on 2nd pc)
       06 Mar 2018 #9

    Mick Berg said: View Post
    . Glad you agree that something is amiss.
    Yes, it all looks very wrong - as to why I'm stumped at present

    Will try those things and get back.
    It's way past my bed time here in the UK, so I'll be off now. I'll check back on your results tomorrow.
      My ComputersSystem Spec


  10. Posts : 20,076
    windows 10 professional version 1607 build 14393.969 64 bit
       06 Mar 2018 #10

    1) open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) chkdsk /scan
    6) net user test /add
    7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    8) shutdown /r
    9) sign on with the new user named test
    10) open file explorer > this PC > post an image into the thread

    11) if the above does not work then reboot into safe mode
    Boot into Safe Mode on Windows 10 Windows 10 Tutorials
    12) open file explorer in safe mode > post an image into the thread
      My ComputerSystem Spec


 
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