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#21
you lost me at 9). Where do u mean?1) Increase the free space in C: so that there is 30 GB - 35 GB or more free space.
Drive: C:
Free Space: 21.7 GB
Total Space: 171.2 GB
File System: NTFS
Model: INTEL SSDSC2CT180A4
2) Open administrative command prompt and type or copy and paste:
type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"
Use one drive or drop box to post a share link into the thread
3) Uninstall Mcafee
Antivirus Software, Internet Security, Spyware and Malware Removal | McAfee
4) Uninstall Malwarebytes
Malwarebytes Cleanup Utility download and instr... | Official Malwarebytes Support
5) Turn on Windows defender
6) Before the next upgrade attempt plan to uninstall all printer software
Canon, HP, etc.
7) There will be a check list for the next upgrade attempt.
8) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread9) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread
10) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
11) Run the DM version of the log collector and post a zip into this thread:
BSOD - Posting Instructions - Windows 10 Forums
12) open file explorer > this pc > C: > in the right upper corner search for:
setuperr.log
setupact.log
Post one drive or drop box share links into the thread
hosts.txt