Windows 10: Coloured photo's being printed in Monochrome via Windows Photo's Solved

  1. Posts : 18
    Windows 10 home - V1709 Build 16299 - 125
       06 Mar 2018 #1

    Coloured photo's being printed in Monochrome via Windows Photo's

    Using a HP ENVY 4520 printer.

    Recently for whatever reason something has changed in my settings and cannot find why.

    If I doubleclick on any photo, presuming its opened by Windows Photo as it starts with a black screen and the printer icon is top left. When the photo is opened it is in colour. But when asked to print and the left hand column appears where paper choice and portrait/landscape etc settings appear. Now the photo is in monochrome and despite going through to 'advance' to change from monochrome to colour. It still prints monochrome.

    I have removed the device from printer/scanner settings. Restarted the laptop and added the printer again, with same results.

    I have not installed the manufacturers software as it not been needed previously until this problem came about. And cannot find any route to change the default from monochrome to colour.

      My ComputersSystem Spec

  2. Posts : 18
    Windows 10 home - V1709 Build 16299 - 125
    Thread Starter
       06 Mar 2018 #2

    While printing, clicked on the printer icon on task bar lower right. Changed preferences there, if it turns out as default I want and changed settings from Intel to my settings.
      My ComputersSystem Spec


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