Nikon D5300 camera detected as COM, not portable device


  1. wintf
    Posts : 2
    win10
       New #1

    Nikon D5300 camera detected as COM, not portable device


    As title says, when connecting a Nikon D5300 camera to my desktop it appears as a serial (COM6) device in device manager.
    It should be detected as a portable device. (As it does when connected to my laptop)

    It is not shown in Explorer and no software for the camera detects it, including Nikon software which is tested for Win10 compatibility. (image transfer and remote control)
      My Computer
    Quote Quote

  3. Bree
    Posts : 31,593
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #2

    Welcome to TenForums @wintf

    It may have been misrecognised when you first connected it and the wrong driver loaded. Right-click on it in Device Manager and select 'uninstall device'. See if it is then recognised correctly the next time.
      My Computers
    Quote Quote

  4. wintf
    Posts : 2
    win10
    Thread Starter
       New #3

    I uninstalled the COM device/driver-software and then it appeared as a USB-device. But still not shown in Explorer or detected by programs.
    Then I uninstalled the USB device/driver-software, and voila, it was detected as a Portable Device, showed up in Explorer and detected by the image transfer and remote control software.

    Many thanks!
      My Computer
    Quote Quote

  6. Bree
    Posts : 31,593
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #4

    You're welcome @wintf,

    I've seen USB sticks being incorrectly recognised in the past, uninstalling the device is the only sure way to correct this type of fault.
      My Computers
    Quote Quote

 

  Related Discussions
I was trying to figure out why only one of my idevices was showing my on my computer. I checked device manager and under portable devices I see Apple iPhone. Then when I plug in my iPad it shows up under USB devices as Apple Mobile Device USB...
Portable Devices in Device Manager
in Drivers and Hardware

When I go into Device Manager, click 'view', and check show hidden devices, I find portable devices that lists 20+ devices. Just looking at them tells me it occurs when I plug in a USB thumbdrive. My question is it okay to delete all of them? Is...
Hi to all, I have encountered a rather unusual device manager error following a 1703 Creator's Edition Update to a friend's Packard Bell Easynote LJ61 64 Bit Laptop. To offer a little background, this Laptop was originally a Windows Vista...
I have a new Canon camera that has the possibility of a wireless connection to download photographs. I have followed the (Canon) instructions and the camera detects my home network. When joining this network, I see the two PCs on the network. I...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 04:34.
Find Us




Windows 10 Forums