No Keyboard or Mouse when started


  1. Posts : 268
    W 10 Home x64
       #1

    No Keyboard or Mouse when started


    Hi

    on my 4 year old ASUS PC, when the PC is fully booted to the login screen the keyboard and mouse
    are not functional.

    When startup begins the both are working, the keyboard can be used to get into BIOS or startup options
    and the light on the mouse is on, but when fully started there are no lights on the keyboard or mouse.

    If I boot to a bootable DVD, like a W10 install disk both the keyboard and mouse work fine.

    Any idea what I can look to to sort this out?

    Thanks

    Daniel
      My Computer


  2. Posts : 2,075
    Windows 10 Pro
       #2

    Are these USB connected? If so try moving them to a different USB port....preferably a 2.0 port.
      My Computer


  3. Posts : 268
    W 10 Home x64
    Thread Starter
       #3

    Hi

    yes, USB moved to USB 2 did not make any difference.

    Cheers

    Daniel
      My Computer


  4. Posts : 268
    W 10 Home x64
    Thread Starter
       #4

    Hi

    all sorted, I reinstalled the OS.

    cheers

    Daniel
      My Computer


 

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