Windows 10: No Keyboard or Mouse when started

  1.    17 Feb 2018 #1

    No Keyboard or Mouse when started


    on my 4 year old ASUS PC, when the PC is fully booted to the login screen the keyboard and mouse
    are not functional.

    When startup begins the both are working, the keyboard can be used to get into BIOS or startup options
    and the light on the mouse is on, but when fully started there are no lights on the keyboard or mouse.

    If I boot to a bootable DVD, like a W10 install disk both the keyboard and mouse work fine.

    Any idea what I can look to to sort this out?


      My ComputerSystem Spec

  2.    17 Feb 2018 #2

    Are these USB connected? If so try moving them to a different USB port....preferably a 2.0 port.
      My ComputerSystem Spec

  3.    17 Feb 2018 #3


    yes, USB moved to USB 2 did not make any difference.


      My ComputerSystem Spec

  4.    18 Feb 2018 #4


    all sorted, I reinstalled the OS.


      My ComputerSystem Spec


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