Windows 10: Problems with volume key on an Asus Laptop

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  1. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       17 Feb 2018 #21

    If you start control panel an go to programs, the old way, are there Asus products installed? Not saying to delete but are there programs listed.
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  2.    17 Feb 2018 #22

    Yes will post them screen shot.
    Attached Thumbnails Attached Thumbnails 1.PNG  
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  3. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       17 Feb 2018 #23

    All these damn vendors should have a removal tool.

    Now that program is removed it might not work but have you ever used Revo Uninstaller. Worth a shot.

    Did you say you were having issues with other Asus products. I see gesture is still in and I will havce to look up Asusvibe.
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  4.    17 Feb 2018 #24

    I was just stating that none of the F buttons work on this computer. The regular keys do I am typing you on those. Somehow all the F keys are screwed up. I do not know what my uncle did but wow what a mess. So should I try uninstalling with revo then reinstall Gestures again. I have a question though I was thinking, In c I saw all these Vista Drivers which were confusing which might be the problem. How do I find out which windows OS this laptop originally came with?
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  5. Berton's Avatar
    Posts : 5,408
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       17 Feb 2018 #25

    Hisbeauty4ashes said: View Post
    How do I find out which windows OS this laptop originally came with?
    There may be a COA/Certificate of Authenticity sticker with the Product Key for Win7 on the case or with Win8/8.1 there usually is a sticker saying just Windows 8, no Product Key. With Notebooks one might find the sticker in the battery compartment. I've not purchased a new Notebook that came with Win10 yet.
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  6.    17 Feb 2018 #26

    Okay thanks I will look at the battery
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  7.    17 Feb 2018 #27

    Okay well the battery is not accessible on this laptop which is crazy!! It is all Enclosed. Remind me never to buy an Asus!!
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  8. Posts : 901
    Windows 10
       17 Feb 2018 #28

    The ATK Package utility has various components in it, ACPI driver and the Function keys, it would seem.
    What you are looking for is the bit for the function keys.

    Depends how ASUS have arranged it, whether the two drivers can be installed separately.
    You have messed with some other drivers now, complicating things. Nothing ASUS in your screen shot is relevant.

    DO NOT USE REVO, or any other uninstaller you will mess up further. Sorry, but I'm very insistent on that point. That will likely result in you needing a whole re-install of Windows.

    The Windows 10 ATK package (ATKACPI driver and hotkey-related utilities) is downloadable from ASUS, just looked, it's the Windows 8.1 version but just use Windows 8 compatibility mode on setup to install should be OK.
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  9. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       17 Feb 2018 #29

    You do not want to play with Gestures.... that is the trackpad.

    I would try Revo.

    Where do you see Vista drivers, if it is just date then do not remove. Windows 10 still uses some pretty old drivers.

    Most people stat with the position NO but I will still ask. Is this a complex machine, lots of licensed software, photo edit apps etc or is a Windows 10 machine, a couple of browsers and maybe Office.

    The simplest way out maybe a Clean install, add a few drivers and add a program or two.

    I can't find an uninstall tool. You have reboot since you uninstalled, correct.
      My ComputerSystem Spec

  10.    17 Feb 2018 #30

    I did not do much but uninstall TDK but the F keys were already messed up. So whoever did the install of windows 10 are the ones who screwed it up. So a Clean install is the one where you won't lose anything right or is that recovery?
      My ComputerSystem Spec

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