then how do I install the driver from logitech for my mouse G502 instead of having the microsft one dated 2006?
no matter what I do to install them, in safe mode with administrator or trying to update from device manager, is just does not install the ones from logitech and keeps the one from microsoft dated from 12 years ago
Last edited by Barman58; 17 Feb 2018 at 04:01.
First uninstall the 2006 driver from add/remove programs using the control panel.Then reboot. Then download the G502 mouse software/driver package from Logitech. Then install as normal.
The driver is nearly 99% likely to be much newer than 2006. That's a dating convention that MS uses to make sure that the generic drivers it supplies will be supplanted by manufacturers' drivers if they should be available instead. Here's an MS Developer blog post that explains this: Why are all Windows drivers dated June 21, 2006? Don The Old New Thing.
HTH,
--Ed--
I'll try but the driver is not in the add/remove programs
Last edited by Barman58; 17 Feb 2018 at 04:03.
What about looking in Device Manager? What do you see in there? Here's what comes up on my production PC:
What do you see under that heading in yours? Please advise, and we'll make some additional suggestions.
Good luck!
--Ed--
I assume you've tried installing the download available here?
G502 - Logitech Support
If not, please give it a try!
--Ed--
the think NOW is that it says virtual mouse and keyboard, the mouse pointer has microstutter when I move across the screen, can't get rid of it
does it has to do with the virtualization in UEFI and the iommu? or what was the name?
No, that has nothing to do with virtualization. Those devices are normal for the Logitech Gaming mice.
The Gaming mouse actually has numerous functions - LEDs, firmware updating, stored profiles, keyboard macros - that regular mice do not. My guess is that Logitech creates these virtual devices in order to make the mouse still work like a normal mouse in Windows.
Does the stuttering happen when you adjust the DPI and Report Rate in the Pointer Settings in the Logitech software?
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