How to eliminate an annoying nonexistent device


  1. DavidOdden
    Posts : 18
    Win10Pro-64
       New #1

    How to eliminate an annoying nonexistent device


    On my Win10 (Dell Precision M4800) laptop, I have an annoying "drive" which appears in the quick access panel on the left of W-Explorer and as part of the "Devices and drives" content of My PC. It corresponds to an Android cellphone which I once had, and tried to access via Bluetooth (it never made a reliable connection). The drive/device icon (no drive letter assigned) appeared right after I tried that, and has been there ever since. If I accidentally click it, it spends forever trying to do something. It has no right-click properties, I can't find it anywhere under Device Manager including under Bluetooth, Disk Drives, Portable devices or any other sensible thing. I've scanned for hardware changes to no avail. It does not show up as a device under Control Panel\Hardware and Sound\Devices and Printers. There is no program that I could uninstall with a name suggesting the phone maker (as publisher or program name).

    Is there a better way to find out what this thing "is" and maybe even get rid of it? Or do I just learn to live with it?
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  3. Bree
    Posts : 31,666
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #2

    You should see it listed in Settings > Devices > Bluetooth & other devices. You should be able to click on it and remove it there.
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  4. DavidOdden
    Posts : 18
    Win10Pro-64
    Thread Starter
       New #3

    Sorry, should have mentioned that it does not show up in Settings / Devices / Bluetooth..., whether Bluetooth is turned on or off.

    And a further nevermind, and thanks. Apparently if you toggle Bluetooth off and on a few times, it eventually shows up, and with a handful of remove requests, it's gone. Again, thanks.
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