Windows 10: Apple drivers

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  1.    1 Week Ago #1

    Apple drivers


    im trying to recover my iphone 6 as its been disabled after too many passcode attempts, the only way i can recover is by the itunes recovery option but everytime i connect my iphone to the laptop its not recognising, any ideas? do i need to get some sort of driver installed for apple?
      My ComputerSystem Spec


  2. Posts : 5,993
    Windows 10 Pro Build 1709
       1 Week Ago #2

    Hi emmybearface. Welcome to the TenForums @emmybearface

    Usually iTunes installs the most recent driver. Is your iTunes up to date?
      My ComputerSystem Spec

  3.    1 Week Ago #3

    im presuming it is as i only installed it today
      My ComputerSystem Spec


  4. Posts : 5,993
    Windows 10 Pro Build 1709
       1 Week Ago #4

    Is your device showing in Device manager under the main heading Portable Devices?
      My ComputerSystem Spec


  5. Posts : 10,274
    Windows 10 Pro and Windows 10 Pro Insider
       1 Week Ago #5

    How did you forget your password?
      My ComputersSystem Spec


  6. Posts : 5,993
    Windows 10 Pro Build 1709
       1 Week Ago #6

    Are you using Recovery mode as you won't, or I believe you won't have a backup?
      My ComputerSystem Spec


  7. Posts : 5,993
    Windows 10 Pro Build 1709
       1 Week Ago #7

    Great question essenbe.
      My ComputerSystem Spec


  8. Posts : 10,274
    Windows 10 Pro and Windows 10 Pro Insider
       1 Week Ago #8

    It's difficult to forget a password you use 50 times a day, unless it is not your phone. They also knew if they kept trying it would lock on them.
      My ComputersSystem Spec

  9.    1 Week Ago #9

    the bairn was playing with it, it wont give me option for passcode just itunes.... is it something apple support can help with as they have the owner/iphone profile on there end
      My ComputerSystem Spec


  10. Posts : 5,993
    Windows 10 Pro Build 1709
       1 Week Ago #10

    For sure Apple will be able to help.
      My ComputerSystem Spec


 
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