Windows 10: Hardware Reserved Memory issue: need help with my BIOS maybe?!

Page 2 of 2 FirstFirst 12

  1. Posts : 10
    Windows 10 Enterprise x64 bit
    Thread Starter
       14 Feb 2018 #11

    This memory ram was working on this motherboard for the past 4 months!!!!! This memory was bought in 2013.

    Memtest86 all good too, no errors, I did with each memory card and with both together! 3h testing, no errors. But it doesn't show 8gb ram when I test them together
      My ComputerSystem Spec

  2. ThrashZone's Avatar
    Posts : 3,882
    3-Win-7Prox64 2-Win10Prox64
       14 Feb 2018 #12

    Hi,
    All I noticed is your in single channel memory mode on dual channel memory
    Might be because your using the wrong slots
    Typical for 2 sticks is slot 1 and 3 but refer to your mother board manual.
      My ComputersSystem Spec

  3.    14 Feb 2018 #13

    The board only has 2 slots.

    The SMBios table does indicate BIOS is seeing both 4GB devices but for some reason is only mapping 4864MB. From looking at my machines I believe Memory Array Mapped Address should only include physical memory (i.e. no remapped/reclaimed memory) so I have no idea where that 4864 number is coming from. Unfortunately there are no errors reported.

    It is also only seeing one channel - are you sure that you had 2 channel mode previously?

    Code:
    [Physical Memory Array] (Type 16)
    10 0F 0C 00 03 03 03 00 00 80 00 FE FF 02 00 00    ................
    00                                                 .               
    Type    0x10 (16)
    Length    0x0F (15)
    Handle    0x000C (12)
    Location    0x03 - System board or motherboard 
    Use    0x03 - System memory 
    Memory Error Correction    0x03 - None 
    Maximum Capacity    0x00800000 - 8388608KB, 8192MB, 8.00GB
    Memory Error Handle    0xFFFE
    Number of Memory Devices    0x0002 (2)
    
    [Memory Array Mapped Address] (Type 19)
    13 0F 0D 00 00 00 00 00 FF FF 4B 00 0C 00 01 00    ..........K.....
    00                                                 .               
    Type    0x13 (19)
    Length    0x0F (15)
    Handle    0x000D (13)
    Starting Address    0x00000000
    Ending Address    0x004BFFFF - 4980735KB, 4864MB, 4.75GB
    Memory Array Handle    0x000C (12)
    Partition Width    0x01 (1)
    
    [Memory Device Mapped Address] (Type 20)
    14 13 0F 00 00 00 00 00 FF FF 3F 00 0E 00 0D 00    ..........?.....
    01 00 00 00 00                                     .....           
    Type    0x14 (20)
    Length    0x13 (19)
    Handle    0x000F (15)
    Starting Address    0x00000000
    Ending Address    0x003FFFFF - 4194303KB, 4096MB, 4.00GB
    Memory Device Handle    0x000E (14)
    Array Mapped Addrress Handle    0x000D (13)
    Partition Row Position    0x01 (1)
    InterLeave Position    0x00 (0)
    Interleaved Data Depth    0x00 (0)
    
    [Memory Device Mapped Address] (Type 20)
    14 13 11 00 00 00 40 00 FF FF 7F 00 10 00 0D 00    ......@.........
    01 00 00 00 00                                     .....           
    Type    0x14 (20)
    Length    0x13 (19)
    Handle    0x0011 (17)
    Starting Address    0x00400000 - 4194304KB, 4096MB, 4.00GB
    Ending Address    0x007FFFFF - 8388607KB, 8192MB, 8.00GB
    Memory Device Handle    0x0010 (16)
    Array Mapped Addrress Handle    0x000D (13)
    Partition Row Position    0x01 (1)
    InterLeave Position    0x00 (0)
    Interleaved Data Depth    0x00 (0)
      My ComputerSystem Spec


  4. Posts : 10
    Windows 10 Enterprise x64 bit
    Thread Starter
       14 Feb 2018 #14

    I'm not sure. But I guess, it'd be highly unlikeble for not to be dual?!

    Damn... I'm loosing faith! hahaha. I can only be sure I had 8gb working with x2 4gb.

    Is it possible the slot on the motherboard to be damaged?
    I checked closely with lights, I have not seen any damage on contacts.
      My ComputerSystem Spec

  5. Berton's Avatar
    Posts : 5,417
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       14 Feb 2018 #15

    I'm using 2 x 8GB modules in a 2 slot board but did have to change the BIOS to reflect using dual-channel, it came with 1 8GB module and was defaulted to single-channel. Some boards will have 2 slots of one color and 2 slots of a different color, usually matching the color will help, e.g. 2 modules in 2 white slots and another 2 modules in black slots.
      My ComputerSystem Spec

  6.    14 Feb 2018 #16

    A couple of things. How are you managing to run a CPU with a rated TDP of 125W,

    FX-8150 | AMD

    on a motherboard that isn't rated for any CPU with a TDP any higher than 95W?

    ASRock > N68-GS4 FX

    There is a very good possibility that by running that CPU on that motherboard that the VRM's have been damaged, which if so could quite possibly also have an affect on just about anything else on the motherboard.

    Also seeing as memtest only sees 4 GB and not the full 8 GB, there is nothing you can do from within Windows to fix it, as memtest doesn't run in Windows.

    Next if the VRM's are OK and nothing else on the motherboard is wonky, it could be down to an incompatibility between the motherboard and new video card. If that is the case the only fix short of a different motherboard is a BIOS update, and due to the age of that motherboard I really don't see that happening.
      My ComputerSystem Spec


  7. Posts : 10
    Windows 10 Enterprise x64 bit
    Thread Starter
       14 Feb 2018 #17

    stormy13 said: View Post
    A couple of things. How are you managing to run a CPU with a rated TDP of 125W,

    FX-8150 | AMD

    on a motherboard that isn't rated for any CPU with a TDP any higher than 95W?

    ASRock > N68-GS4 FX

    There is a very good possibility that by running that CPU on that motherboard that the VRM's have been damaged, which if so could quite possibly also have an affect on just about anything else on the motherboard.

    Also seeing as memtest only sees 4 GB and not the full 8 GB, there is nothing you can do from within Windows to fix it, as memtest doesn't run in Windows.

    Next if the VRM's are OK and nothing else on the motherboard is wonky, it could be down to an incompatibility between the motherboard and new video card. If that is the case the only fix short of a different motherboard is a BIOS update, and due to the age of that motherboard I really don't see that happening.
    Hmmm no idea, I bought the motherboard that the shop (where I usually take my PC for fixing) had it and recommended, I don't understand very much about it, so I took the advice

    Damn... I should've bought a new PC. This one had me so much troubles already.
    In less than 5 months I got new PSU, GPU, Moba, HDD, cooler... So much money already. Can't afford fixing it again lol
    Guess I'll just use for netflix for a few months, sadly. Was hoping to play some nice games
      My ComputerSystem Spec

  8.    14 Feb 2018 #18

    I would be seriously questioning the shop and most likely looking for a new one based on that.

    They never should have put that CPU with that motherboard. Even worse is that the chipset on the motherboard is over 10 years old,

    Comparison of Nvidia nForce chipsets - Wikipedia

    and has never had a proper Windows 10 chipset driver (kind of hard when Nvidia dropped all support for their chipsets around 5-6 years ago). Even worse is that when that chipset was new it was an socket AM2 motherboard. All Asrock did was change the socket to AM3+ and a couple of BIOS tricks to get it to work with AM3+ (FX) CPU's.

    If you only got it 5 months ago, I really would be going and asking them what they were thinking. Hate to say it but it really sounds like they took advantage of you to get rid of old and obsolete hardware.
      My ComputerSystem Spec


  9. Posts : 10
    Windows 10 Enterprise x64 bit
    Thread Starter
       14 Feb 2018 #19

    Yes stormy13, indeed they done that.

    Well, wasn't that expensive, although I just bought the GPU... Thats was expensive with Brazil crazy taxes.

    I was regular client there, but now I'm done. Neither me or my family are going there again.

    I'm reading about a motherboards. I'll try fix someway to buy a new one. The only sad part is that I could've bought a new CPU and motherboard, instead buying 2 motherboards. So unluck...
      My ComputerSystem Spec


 
Page 2 of 2 FirstFirst 12

Related Threads
Hey guys, I have the seemingly common Hardware Reserved Memory issue, wherein I have 32GB (4x8) of RAM installed, but the system is reserving 8.1gb. 151977 System specs: Windows 10 Enterprise, 64 bit Motherboard: MSI x399 Pro Carbon, CPU is...
Hello guys, I'm new to this forum, but I'm desperate for help on my computer. I installed a new GPU (MSI GTX 750 OC edition), and after that (after every driver installed), i suddenly got 2GB of RAM (out of 6GB RAm) for hardware. ("reserved...
ASUS Laptop with 4 GB RAM (2 slot RAM with each 2 GB) but only 1.6 GB usable & 2.4 GB (Hardware reserved). Even i reinstal this Windows 10 x64, this Hardware reserved still 2.4 GB. What can i do before replace / exchange position slot memory or...
Hardware Reserved Memory 5.5GB in Performance & Maintenance
I have a windows 10 computer that i did a clean install during the free upgrade. Now i went the Task Manager to see that , my hardware reserved memory is 5.5GB. I have a 8GB ram and i can only use 2.5 gb.. How can i fix this?40580
Hardware reserved memory issue in Drivers and Hardware
Hey guys. I have an evga p55sli motherboard and a gtx460 graphics card. I have 8gb of memory installed but in win10 and the bios it only shows 4gb usable. When going into the bios it shows 4096 mb available, and in win10 it shows 4gb usable and 4gb...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:31.
Find Us