Windows 10: 1 of 2 internal hard drives is not recognized in Fiile Explorer

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  1.    07 Feb 2018 #1

    1 of 2 internal hard drives is not recognized in Fiile Explorer

    i have 2 hard drives 1 drive has only music
    this is the drive that is missing it does not show up in file explorer
    and i can not access the music at all
    but hard drive shows up in device manager
    what can i do

    Click image for larger version. 

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    Attached Thumbnails Attached Thumbnails device.png  
      My ComputerSystem Spec

  2. Posts : 8,195
    Windows 10 Pro x64 Build 1803
       07 Feb 2018 #2

    Hi njnitehawk.

    Right click start, left click disk management. Do the drives show there?

    Likely drives don't have disk letter. C: has a drive letter and shows in explorer. Right click on drive with no letter, assign letter like G:

      My ComputerSystem Spec

  3.    08 Feb 2018 #3


    no it does not show there either
    i did that as well
    Attached Thumbnails Attached Thumbnails diskmanPNG.jpg  
      My ComputerSystem Spec

  4.    08 Feb 2018 #4

    Is the one you are missing a 250GB (or so) drive?

    Disk Management shows an unallocated 232GB drive on disk 0 with your C volume being on disk 1 (a 1TB drive).

    Unallocated means there is nothing on it (or Windows thinks there is nothing on it anyway).
      My ComputerSystem Spec

  5. Posts : 8,195
    Windows 10 Pro x64 Build 1803
       08 Feb 2018 #5

    If you think there is data please stop and report back.
      My ComputerSystem Spec

  6.    08 Feb 2018 #6

    yes it is the 250gb it has music on it
      My ComputerSystem Spec

  7. Posts : 8,195
    Windows 10 Pro x64 Build 1803
       08 Feb 2018 #7

    Is the music backed up somewhere else?
      My ComputerSystem Spec

  8. Posts : 627
    Windows 7 Ultimate 32bit
       08 Feb 2018 #8

    When was the last time you were able to access the 250GB internal drive ?

    OK, now download, install and run the trial version of GetDataBack Simple and scan the drive.
    Data Recovery Software Products - Runtime Software Products

    Check and see whether you can see all your files. ( No need to buy a license right now. This is only to check whether the File System is in order. )

    A note on your Windows Disk Management Screenshot. When you post a screenshot take a snapshot of only the relevant Window. We need not see any background such as your desktop. That background does not carry any information relevant to the problem. A full screenshot of Windows Disk Management Window will make it easily readable.
      My ComputerSystem Spec

  9.    08 Feb 2018 #9

    no i never back up that HD

    it is about 2 weeks now i was not able to access the drive

    i have work right now
    will work on this when i get home

    and let you know what happens

    thanks again
      My ComputerSystem Spec

  10. Posts : 627
    Windows 7 Ultimate 32bit
       08 Feb 2018 #10

    No probs. That suits me since it is now my worktime too --- Sleep time
      My ComputerSystem Spec

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