iPad wont show up in file explorer

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  1.    26 Jan 2018 #11

    Do iOS devices ever show up in explorer? My recollection is that those devices don't have standard file systems and can't be mounted in Windows as such. iTunes and some third party apps allow limited file sharing but not through the OS file system unless I'm mis-remembering.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 12,307
    Windows 10 Pro x64 Build 1809
       26 Jan 2018 #12

    They show up and can be read. Copy pictures from my iPhone all the time.
      My ComputerSystem Spec

  3.    27 Jan 2018 #13

    Do you get the "Allow this device to access photos and videos" message on the iPad when you plug in the USB?
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    1. Connect your iPad to USB.
    2. Run UsbTreeView from USB Device Tree Viewer and see if the iPad is detected. Click on the entry. Note that the program might freeze for a minute when the iPad is connected for some reason - just wait for it to finish.
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    3. Reply with the "Device information" contents.

          ======================== USB Device ========================
            +++++++++++++++++ Device Information ++++++++++++++++++
    Friendly Name            : Apple iPad
    Device Description       : Apple iPad
    Device Path              : \\.\usb#vid_05ac&pid_12ab#88bba59c54d3c322f809439fa9b99a7d178545e5#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
    Device ID                : USB\VID_05AC&PID_12AB\88BBA59C54D3C322F809439FA9B99A7D178545E5
    Hardware IDs             : USB\VID_05AC&PID_12AB&REV_0503 USB\VID_05AC&PID_12AB
    Driver KeyName           : {eec5ad98-8080-425f-922a-dabf3de3f69a}\0020 (GUID_DEVCLASS_WPD)
    Driver                   : \SystemRoot\system32\DRIVERS\WUDFRd.sys (Version: 10.0.16299.15  Date: 2017-09-29)
    Driver Inf               : C:\WINDOWS\inf\wpdmtp.inf
    Legacy BusType           : PNPBus
    Class                    : WPD
    Class GUID               : {eec5ad98-8080-425f-922a-dabf3de3f69a} (GUID_DEVCLASS_WPD)
    Interface GUID           : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
    Service                  : WUDFWpdMtp
    Enumerator               : USB
    Location Info            : Port_#0003.Hub_#0001
    Location IDs             : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(3), ACPI(_SB_)#ACPI(PCI0)#ACPI(XHC_)#ACPI(RHUB)#ACPI(HS03)
    Container ID             : {c326ecd0-90c0-568b-9153-27a2b66775b6}
    Manufacturer Info        : Apple Inc.
    Capabilities             : 0x94 (Removable, UniqueID, SurpriseRemovalOK)
    Problem Code             : 0
    Lower Filters            : WinUsb
    Power State              : D0 (supported: D0, D3, wake from D0)
      My ComputerSystem Spec

  4.    27 Jan 2018 #14

    I decided to install TunesGo on a VM just to confirm my previous suspicion that it was overwriting the Windows MTP driver. And it looks like it does.

    In Device Manager, do you see this device?
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    If so, right-click and uninstall it.
      My ComputerSystem Spec

  5.    01 Sep 2018 #15

    Hi! By now you probably found a fix. I had the same problem with my new Win10 PC until I changed cords. Instead of using the power cord that comes with the iPad, I tried changing to using the power cord that came with my iPhone or old iPod. Suddenly, I could see the iPad in Windows File Explorer and I got the notification that new hardware was plugged into my PC. Now I can see my iPad files from my PC>

    Delta6k said: View Post
    I make art sometimes and I use both my PC and my iPad, so I need to sync them. I used to be able to sync my art from my iPad to my PC by plugging it in and pressing the iPad thing in file explorer, and I could do everything like normal. I wanted to move files from my PC to my iPad, and didnt see a way to do this (I've now realised you can email yourself...whoops) and I downloaded a program called Wondershare Tunesgo. This was a free trial because i didnt want to pay 60 pounds, and now the free trial is over i couldnt uninstall it. I had to manually find its' files because it had hidden itself and stuff, and now that I've removed it the iPad doesnt show up in file explorer anymore. My guess is the program changed the setting that allows that so I'd have to pay them to keep syncing, but i dont know how to enable that feature again. Can someone tell me how, please?
      My ComputerSystem Spec

  6.    06 Sep 2018 #16

    Caledon Ken said: View Post
    They show up and can be read. Copy pictures from my iPhone all the time.
    But an iPhone/iPad shows up ONLY if there are pictures in a DCIM folder. However, this file access is limited to only that DCIM folder. You can't access any other files, apps, data, music, etc., without some third-party utility. For general access you have to use iTunes.

    I personally hate iTunes, it's a useless POS as far as I'm concerned. There are way too many third party alternatives, but most of them are very limited and it's confusing to sort through all the claims to spot the limitations.
      My ComputersSystem Spec

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