1. Joined : Jun 2015
    Posts : 20
    Windows 10
       30 Jul 2015 #1

    Groove Music and Film&TV apps open and then close immediately.


    Spent the best part of a day fixing my PC after a W10 upgrade this morning.
    All seems to be working well now except that I have an issue with a couple of Metro apps - those named in the title.
    What happens is that the apps open and then automatically close themselves after about a second. The main Store app opens fine as do all other Metro apps. Its just these two..

    Anyone else experiencing the same? ...and of course, if so, has anyone found a fix?

    Apologies - posted this in wring place. Can this be moved mods?
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 2
    w10
       23 Aug 2015 #2

    groove app


    JayStar said: View Post
    Spent the best part of a day fixing my PC after a W10 upgrade this morning.
    All seems to be working well now except that I have an issue with a couple of Metro apps - those named in the title.
    What happens is that the apps open and then automatically close themselves after about a second. The main Store app opens fine as do all other Metro apps. Its just these two..

    Anyone else experiencing the same? ...and of course, if so, has anyone found a fix?

    Apologies - posted this in wring place. Can this be moved mods?
    I have the same problem. The app event log has an error about missing Zune file so I tried to reinstall my original Zune sw but no luck. Any body getting anywhere?
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 2
    w10
       24 Aug 2015 #3

    I have the solution (for me anyway). I had the N version of W8 and so the upgrade to W10 was to the N version too. I just had to add the media feature pack:

    Download Media Feature Pack for N and KN versions of Windows 10 from Official Microsoft Download Center

    All media related things like Groove and Netflix now work.
      My System SpecsSystem Spec


 


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