Logitech Setpoint Runtime Error Fix

Uninstalling and Reinstalling Setpoint caused me to once again lose the Mouse Images in SetPoint for my Marble Mouse and Optical Trackman Mice, one cause of this is that previously you disabled Automatic Updates ( Setpoint hasn't been updated in 2 years now so why have it on?) and this setting seems to remain in Windows even if you uninstall and reinstall SetPoint, so try re-enabling Automatic Updates and Installation 1st ( Tools Tab) and hopefully a few Reboots later it will be Fixed, once Setpoint has contacted the Device Image Server and downloaded the required Images. (They are not included in the Setpoint Software for Every device ever made)

Next thing to try is getting the Mouse Image Files for your Particular Mouse..... which is usually done by asking about this Issue on the Logitech Boards and hoping a Moderator Answers with a link for you Particular Mouse or Keyboard,
but over the years I have Collected a few of these Files for Various Mice and Keyboards so I have zipped then all together for download and added them here:

Missing Mouse Images.zip

One Fix For Setpoint Missing TAB Issues

1. Open Task Manager with CTRL-SHIFT-ESC and select Processes.
2. Right click on Logitech KHAL Main Process and Logitech SetPoint Event Manager (UNICODE), select End task to close each of them in turn, and then close the Task Manager.
3. Go to C:\ProgramFiles/Logitech/SetPointP.
4. Scroll down to SetPoint.exe.
5. Right click on it.
6. Select Run as administrator, and Ok
7. Restart Setpoint or Reboot.

Update:

If you create a desktop shortcut to SetPoint.exe like I did, you won’t have to continually drill down into Program Files. All you have to do is right click and select Run as administrator after exiting the SetPoint icon in the Task Manager.


Or:
Solved - Logitech Setpoint | Eight Forums

Or:
Fix Setpoint Mouse Tab Missing in Windows 7 or 8 via CMD and Setpoint 4.24

KB.

I guess you need both 32bit & 64bit versions of the VC++ runtimes installed on x64 Win10.
note that VC++ 2017 supersedes VC++ 2015 so the 2015 versions are not needed

Kbird said:

This is CRITICAL to the Above FIX so thanks and Credit to TairikuOkami

Found at the Logitech Forums , here: (Forums)

I had forgotten I had also done this but I had to reinstall SetPoint today , so it would see my T-RB22 again and this Problem had started again....

KB

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The problem is caused by the old DLL, probably due to DEP.

%ProgramFiles%\Logitech\SetPointP\msvcp110.dll

(terminate Setpoint.exe beforehand deleting it, right click Taskbar Icon>exit)


Remove the file, it will force Setpoint to use the DLL located within Windows


del "%ProgramFiles%\Logitech\SetPointP\msvcp110.dll" /s /f /q

( I simply went to C:\Program Files\Logitech\SetPointP and deleted the File )


Restart and it is done. ��

HUGE thanks!!! Never encountered this error and a couple of days ago it started happening. On Win 10 1903. Huge thanks the deletion of the dll file did the trick. My G5 is still kicking!

TairikuOkami said:

When Windows Push Notifications User Service is stopped in 2004, it is also causing the error.
It might be disabled by privacy related apps. To restore, run CMD as admin and copy/paste:

Code:

reg add "HKLM\System\CurrentControlSet\Services\WpnUserService" /v "Start" /t REG_DWORD /d "2" /f

Thanks for updating the Thread @TairikuOkami