SD card reader problem


  1. Posts : 37
    Windows 10 64
       #1

    SD card reader problem


    Hi, so my father was using a Windows 7 machine, and with this PC he would use a verbatim 15in1 reader. When he would insert his card, Windows would allow him to automatically move any picture and video files to a specific sub folder on his hard drive and also label each file with the current date.

    Now he's on Windows 10 and using the built in reader on the XPS 8700 I upgraded him to, but he is unable to get the same results on this PC. Even when using the verbatim reader it still does nothing when he inserts his card and he had to manually move the files in explorer, and is limited to one folder that Windows selected, even though he wants the location to default to a sub folder.

    Any recommendations?

    Also, another problem that's happening is that he is unable to right click on file explorer without the cursor giving him the blue circle of death.

    I ran SFC /scannow in an elevated command prompt but it came back clean. This makes the PC almost unusable as right clicking on explorer is needed.

    Any help is appreciated.
      My Computer


  2. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Also, another problem that's happening is that he is unable to right click on file explorer without the cursor giving him the blue circle of death.
    This sort of thing is often reported if you mean explorer crashes and restarts. You will find the usual advice is to diagnose 3rd party shell extensions using
    Shellexview (free- download, install)
    Shellmenuview
    by a process of elimination.
    Avoid disabling any MS extensions.

    No need to log off after disabling/enabling.

    However if by 'blue circle of death' you mean a BSOD, that may be something else.

    When you get his machine fixed, make sure you create a disk image as we so often recommend (e.g. Macrium Reflect (free)).
      My Computers


  3. Posts : 37
    Windows 10 64
    Thread Starter
       #3

    Hi, thanks I'll try the shellexview option and hopefully find the culprit. And I meant BCOD, blue circle of death, thankfully not a BSOD.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:56.
Find Us




Windows 10 Forums