Windows 10: Samsung SSD Firmware Warning - Re: Magician Downloads

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  1.    19 Jan 2018 #1

    Samsung SSD Firmware Warning - 960 Series


    =========================================================
    UPDATED Feb.6th 2018
    =========================================================
    I am seeing reports on the Samsung Forums that the new 4Bxxxxx Firmware is not working
    for everyone with the 960 Pro or only works for a few days and then the problems come back ,
    so proceed with caution
    and perhaps do some research yourself 1st.

    Don't Update if you Don't have an Issue is the best Idea currently



    =========================================================
    UPDATED Jan 30th 2018
    =========================================================

    Apparently Samsung will release the 2nd wave of updates after 8pm EST (USA) 5pm PST (USA) Jan 30th.


    =========================================================
    UPDATED Jan 29th 2018
    ==========================================================

    Samsung has released a new FW update for the 960 Pro. The new version is 4B6QCXP7.

    The update is rolling out in waves and you can update it through Magician (v5.2 only) when it prompts you.

    Let us know if you have any questions or need assistance updating the FW!

    Thank you!

    =================================================================
    ==================================================================

    Just wanted to post a PSA warning for Firmware Updates through Magician, some are breaking SSD Drives, its been going on for at least a month with no resolution from Samsung yet except to RMA broken Drives which now stutter and Pause during use , apparently the Firmware can't be downgraded from my reading but I have not tried it personally ....

    so DO NOT install the latest Firmware offered by Magician, especially on the latest 960 Evo or Pro Drives , without Checking the Samsung Forums 1st ..... they are having to RMA Drives currently broken by the latest 3B7Qxxxx Firmwares....these firmware's are only available though Magician not from the Download site currently.

    I don't personally have anymore Information for you , those "in the know" please add anything you can on the Matter, thx.

    *** PLEASE VISIT SAMSUNG to ascertain if YOUR MODEL is effected or not. SAMSUNG has now confirmed an issue on the 960 Pro NVME Drives and is Promising a Firmware Fix on 29th Jan. However there are numerous reports of the 3B7Qxxxx Firmware causing issues on the 960 Evo too.

    The Issue seems to be Mostly with Older NVME 960 Pro and EVO Drives..... but please check for yourself here :

    Memory & Storage - Samsung Community Forums Please Visit


    *** Samsung Magician 5.2 in on Forum ( not a firmware fix , Secure Erase is now Linux based not Dos.)

    http://ssd.samsungsemi.com/ecomobile/ssd/update8.do?fname=/Samsung_Magician_Installer.zip

    The Issue seems to be Mostly with Older NVME 960 Pro and EVO Drives.....

    more Direct links in Samsung forums in this post on page 2

    Samsung SSD Firmware Warning - Re: Magician Downloads - Page 2 - Windows 10 Forums

    And Some Media Reports too , which I never saw....

    Samsung SSD Firmware Warning - Re: Magician Downloads - Page 2 - Windows 10 Forums

    Note
    ***Other than lag , ie programs opening slowly or micro-pauses , you can apparently see the issue in Task Manager>Disk activity as it will peg at 100% occasionally***

    Last edited by Kbird; 06 Feb 2018 at 12:52.
      My ComputerSystem Spec

  2.    19 Jan 2018 #2

    Thanks for the heads up!
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  3. Brink's Avatar
    Posts : 32,223
    64-bit Windows 10 Pro build 18242
       19 Jan 2018 #3

    Thank you for the heads up.

    Luckily, I'm still showing as having the latest firmware for my 960 EVO 250GB that came with it. No issues that I'm aware of.

    Click image for larger version. 

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  4. Caledon Ken's Avatar
    Posts : 9,717
    Windows 10 Pro x64 Build 1803
       19 Jan 2018 #4

    Thanks. Just got one of these drives a few weeks ago. On my list of things to do, update firmware. I'll be crossing that off list. Thanks again.
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  5.    19 Jan 2018 #5

    Brink said: View Post
    Thank you for the heads up.

    Luckily, I'm still showing as having the latest firmware for my 960 EVO 250GB that came with it. No issues that I'm aware of.

    Click image for larger version. 

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    That is the BAD firmware , BUT so far it appears to not have any bad effect on Drives that Shipped with it but for Users like me on 2B7QCE7 firmware there are issues. ( I suspect a Hardware change at PCB level ) I got my 500GB 960 EVO in Oct but don't know when it was Manufactured. Samsung has kept pretty quiet so far on this so I thought I should warn people with older Drives....

    KB.
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  6.    20 Jan 2018 #6

    My is with 2B7QCE7 and I was considering to update !!! Tnx. for heads up !!!!!
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  7.    20 Jan 2018 #7

    Well I just checked again, and it shows mine is up to date...

    Click image for larger version. 

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  8. Caledon Ken's Avatar
    Posts : 9,717
    Windows 10 Pro x64 Build 1803
       20 Jan 2018 #8

    Mine is the same as CountMike's. Just purchased end of December. 2B7QCXE7.

    I assume ours are different from OldMike65 as he is running PRO not EVO.

    Interesting though that Brink's starts with 3B7Q and that is what Kbird listed as the latest for these drives
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  9.    20 Jan 2018 #9

    Well my EVO is also different from yours too. Bigger drive thou
    Click image for larger version. 

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  10.    20 Jan 2018 #10

    OldMike65 said: View Post
    Well my EVO is also different from yours too. Bigger drive thou
    Click image for larger version. 

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    That problem is only with M.2 drives, that one is SATA.
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