Windows 10: Samsung SSD Firmware Warning - Re: Magician Downloads

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  1.    20 Jan 2018 #11

    CountMike said: View Post
    That problem is only for M.2 drives, that one is SATA.
    Oooo missed that part....opps
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  2. Caledon Ken's Avatar
    Posts : 9,717
    Windows 10 Pro x64 Build 1803
       20 Jan 2018 #12

    Kbird after reading the Samsung site I'm more confused. Appears EVO doesn't have issue that PRO has.

    I was likely on wrong, could you supply link to specific thread on their site. Would really appreciate it. Thanks.
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  3.    20 Jan 2018 #13

    *** PLEASE VISIT SAMSUNG to ascertain if YOUR MODEL is effected or not. SAMSUNG has now confirmed an issue on the 960 Pro NVME Drives and is Promising a Firmware Fix on 29th Jan. However there are numerous reports of the 3B7Qxxxx Firmware causing issues on the 960 EVO too.

    The Issue seems to be Mostly with Older NVME 960 Pro and EVO Drives..... but please check for yourself here :

    Memory & Storage - Samsung Community Forums Please Visit


    *** Samsung Magician 5.2 in on Forum ( not a firmware fix , Secure Erase is now Linux based not Dos.)

    http://ssd.samsungsemi.com/ecomobile/ssd/update8.do?fname=/Samsung_Magician_Installer.zip



    960 EVO NVME links
    New 960 EVO FW 3B7QCXE7 Available - Samsung Community - 213624

    Re: 960 EVO 1TB causing random Windows 10 freezes ... - Samsung Community - 148703

    960 PRO NVME links
    Slowdown in 960 PRO SSDs after the new firmware up... - Samsung Community - 221328

    Re: Slowdown in 960 PRO SSDs after the new firmwar... - Page 3 - Samsung Community - 221328

    960 pro firmware 3B6QCXP7 its a crap !!!! - Samsung Community - 217627
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  4. Caledon Ken's Avatar
    Posts : 9,717
    Windows 10 Pro x64 Build 1803
       20 Jan 2018 #14

    Wow, now that is a link. Thanks Kbird.
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  5. Cliff S's Avatar
    Posts : 21,200
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       20 Jan 2018 #15

    Meh!
    I got the 3B7 firmware update as soon as it came out, and haven't had a single problem
    Click image for larger version. 

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  6.    20 Jan 2018 #16

    Re: Slowdown in 960 PRO SSDs after the new firmware update (Version: 3B6QCXP7)


    The issue started in early December and we were on top of it immediately. After collecting error logs and details the first few days, Samsung pinpointed the issue and started working on a fix, which will be releasing the week of the 29th. So I do not understand your comment of us not taking responsibility until months later.


    The fw issue on the 960 Pro only causes brief slowdowns. If you are having bluescreens, then the issue is unrelated and you might just have a bad drive. If you are in the US, please contact our support team via the 1-800-samsung number, or via email.



    Samsung has now stopped Magician from Downloading to the 960 Pro according to the Forum Moderator SamsungDave

    The magician program won't cause any issues. The fw update is not available for the 960 Pro.
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  8.    20 Jan 2018 #18

    Cliff S said: View Post
    Meh!
    I got the 3B7 firmware update as soon as it came out, and haven't had a single problem
    Click image for larger version. 

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    Did you benchmark it ?
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  9.    21 Jan 2018 #19

    OldMike65 said: View Post
    Well my EVO is also different from yours too. Bigger drive thou
    Attachment 173458
    Mine is the same as yours. I haven't seen a BIOS update for ages.
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  10. Cliff S's Avatar
    Posts : 21,200
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       21 Jan 2018 #20

    CountMike said: View Post
    Did you benchmark it ?
    I wonder if the problems are caused only by certain CPUs or chipsets

    Just to note, this 960 EVO was only installed when I built my Coffee Lake system, and after I got the system setup and Magician installed(in the beginning of December 2017), it upgraded the firmware to the 3B version.

    Used default settings, and no it didn't freeze up either:
    Click image for larger version. 

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