RE-Set of Windows 10


  1. Posts : 2
    windows 10
       #1

    RE-Set of Windows 10


    Last week I did a reset of windows 10, keeping my files. When the reset was over and the lock screen came up I could not get into the computer. My wireless or wired keyboards and mouse would not work. I can get into the BIOS but not. According to the reset Windows 10 was to reboot. Windows 10 was a free upgrade from Windows 7. I do not know what to do next. I hope that I can get some help here?

    Thank you,

    NavyVet1093
      My Computer


  2. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #2

    Hello, @NavyVet1093. Welcome to Windows TenForums.

    Sounds like it completed the reset, otherwise you wouldn't see the lock screen.

    Try to see if you can get into safe mode: Boot into Safe Mode on Windows 10 Performance Maintenance Tutorials

    You may want to try this also: Run Startup Repair in Windows 10 Performance Maintenance Tutorials
      My Computers


  3. Posts : 2
    windows 10
    Thread Starter
       #3

    I will try anything at this point! Windows said it would not do a total. Thanks for your help. Will update in the near future.

    NavyVet1093
      My Computer


  4. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #4

    You're welcome. Glad to try and be of help. Hope you're having some success.
      My Computers


 

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