Windows 10: RE-Set of Windows 10

  1.    17 Jan 2018 #1

    RE-Set of Windows 10

    Last week I did a reset of windows 10, keeping my files. When the reset was over and the lock screen came up I could not get into the computer. My wireless or wired keyboards and mouse would not work. I can get into the BIOS but not. According to the reset Windows 10 was to reboot. Windows 10 was a free upgrade from Windows 7. I do not know what to do next. I hope that I can get some help here?

    Thank you,

      My ComputerSystem Spec

  2. Posts : 37,567
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       17 Jan 2018 #2

    Hello, @NavyVet1093. Welcome to Windows TenForums.

    Sounds like it completed the reset, otherwise you wouldn't see the lock screen.

    Try to see if you can get into safe mode: Boot into Safe Mode on Windows 10 Performance Maintenance Tutorials

    You may want to try this also: Run Startup Repair in Windows 10 Performance Maintenance Tutorials
      My ComputersSystem Spec

  3.    18 Jan 2018 #3

    I will try anything at this point! Windows said it would not do a total. Thanks for your help. Will update in the near future.

      My ComputerSystem Spec

  4. Posts : 37,567
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       18 Jan 2018 #4

    You're welcome. Glad to try and be of help. Hope you're having some success.
      My ComputersSystem Spec


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