Hard Drives: What's a "Frozen state"?

PODxt · 15 Jan 2018

I'm running into problems with one of my HD (Toshiba N300 4TB). It hangs and freezes for 5 minutes a lot per hour so I'm getting hundreds of the following warning entries in the Event Viewer:
Source: Disk
Event ID: 153
The IO operation at logical block address 0x18c6c6a8 for Disk 0 (PDO name: \Device\0000002c) was retried.

Source: storahci
Event ID: 129
Reset to device, \Device\RaidPort0, was issued.

I ran the Toshiba Storage Diagnostic Tool and it detects the drive as "Frozen". I have no clue what this means, nothing is explained in the tool manual. A Google search gives me result for password protected HD or something which is not the case of my HD.

Do you have any idea what this means?

Hard Drives: What's a "Frozen state"?-capture.png

I really don't know how to solve this freezes issue, if you have a suggestion, I'd be happy to look into it!

Josey Wales · 15 Jan 2018

SSD Frozen State repair help! - [Solved] - Storage

Look at the second and further replies. This may help.

Bree · 15 Jan 2018

PODxt said:

A Google search gives me result for password protected HD or something which is not the case of my HD.

Your Google search is correct. The Security State being 'Frozen' just means that you cannot change the security state, such as setting a password if you wanted to. It has nothing to do with the 'hangs' you may be experiencing.

Modern ATA hard drives and SSDs offer security options that help you control access and reliably destroy data if necessary...
When you buy an HDD or SSD today, all the security features are initially disabled...
the BIOSes of many notebooks run the SECURITY_FREEZE_LOCK ATA command when booting to provide protection against manipulation. In this case, it would be impossible to carry out any further changes to the security state on the current system...

http://www.admin-magazine.com/Archiv...disks-and-SSDs

Samuria · 15 Jan 2018

Is there a reason you have it on raid port?

PODxt · 15 Jan 2018

Thanks for clarifying this Frozen state.

@Samuria there's absolutely no reason for the RAID port. On my P8P67, I have 6 SATA ports. 2 of the INTEL ports are faulty "by design" if I could say (see: Intel's Sandy Bridge chipset flaw: The fallout - CNET ) so I'm using only the 2 working INTEL SATA ports (Samsung SSD + DVDRW Drive) and the 2 MARVELL ports (2TB Seagate + 4TB Toshiba). I'm not sure these ports actually have sth to do with RAID, I don't know how RAID is working, I'm not using it.