Windows 10: Can't get IDT High Definition Audio CODEC to work

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  1. Posts : 7
    windows 10 home 64-bit (10.0, build 16299)
       11 Jan 2018 #1

    Can't get IDT High Definition Audio CODEC to work

    Had to reinstall Widows 10. Since then have no sound. Have deleted and reinstalled IDT HD Audio CODEC driver card several times, still won't work. Yellow triangle over device in Device Manager. Please can someone help? Thank you.
      My ComputerSystem Spec

  2.    12 Jan 2018 #2

    PC Specs. We are in the dark and trying to guess without it.

    If you delete the IDT driver, will Windows install the generic HD Audio Codec driver?
      My ComputersSystem Spec

  3. Posts : 7
    windows 10 home 64-bit (10.0, build 16299)
    Thread Starter
       12 Jan 2018 #3

    Hello Fireberd, yes Windows does reinstall the device, but it does not work, has the yellow trinagle over it.
      My ComputerSystem Spec

  4.    13 Jan 2018 #4

    What is the error code?
      My ComputersSystem Spec

  5. Posts : 20,914
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Jan 2018 #5

    Open device manager > click on view > click show hidden files > right click on the row > post an image into the thread for
    the general tab > post an image
    driver tab and click driver details (view side by side) > post an image
    click details tab > under properties > scroll to hardware id and to problem code > post an image of each
    Can scroll through the property list to help with the detective work.

    See if these two link can help:
    How to easily find drivers for Unknown Devices in Windows | PCWorld
    If You See a Yellow Exclamation Point in Device Manager
      My ComputerSystem Spec

  6. Posts : 7
    windows 10 home 64-bit (10.0, build 16299)
    Thread Starter
       13 Jan 2018 #6

    Hi Fireberd - it says "Reinstall the drivers for this device. (Code 18)". But when I try to reinstall the drivers - or uninstall and let Windows do it, the same error an code comes up. It is stuck in a loop.
      My ComputerSystem Spec

  7. Posts : 7
    windows 10 home 64-bit (10.0, build 16299)
    Thread Starter
       13 Jan 2018 #7

    Hi ZBook, in Device Manager on View, there is no option for hidden files, only "show hidden devices"
      My ComputerSystem Spec

  8.    14 Jan 2018 #8

    We are still in the dark as to your PC hardware/model. Please post this vital information.
      My ComputersSystem Spec

  9. Posts : 20,914
    windows 10 professional version 1607 build 14393.969 64 bit
       14 Jan 2018 #9

    Please use show hidden devices.

    Please update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Site Use Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

    Open the website for the computer or motherboard manufacturer > enter the product or serial number or model > view BIOS and drivers > post URL's or hyperlinks into the thread.
      My ComputerSystem Spec

  10. Posts : 7
    windows 10 home 64-bit (10.0, build 16299)
    Thread Starter
       14 Jan 2018 #10

    Thank you for your patience, am a dummy tech-wise. Have filled in Computer specs. could not find cooler inf. Scanner, printer attached.
    DirectX Diagnostic Tool cannot see a sound card. "No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer."
    URL for HP HP Pavilion p6-2412a Desktop PC Product Specifications | HP® Customer Support
      My ComputerSystem Spec

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