Canon Pixma MP620 drivers don't seem to exist yet.

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #11

    If you have a canon printer (I only use Canon) THEN why are you not downloading the drivers from canon's web site???!!!! Also you can call them during normal business hours and get FREE support for any canon printer. But you should be getting ANY canon printer driver ONLY from canon!!!
    Mike..
      My Computers


  2. Posts : 8
    Windows 10
       #12

    OldMike65 said:
    If you have a canon printer (I only use Canon) THEN why are you not downloading the drivers from canon's web site???!!!! Also you can call them during normal business hours and get FREE support for any canon printer. But you should be getting ANY canon printer driver ONLY from canon!!!
    Mike..
    This is where I got the driver:

    md64-win-mp620-1_04-ej.exe

    Will it not produce a proper Canon driver?
      My Computer


  3. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #13

    SquareRoot said:
    This is where I got the driver:

    md64-win-mp620-1_04-ej.exe

    Will it not produce a proper Canon driver?
    No, like I said, you should only be installing canon drivers for windows 10 FROM Canon's web site. Period. Using drivers from MS can give you more problems then not. Same idea with other drivers, 1st place you should get them from whoever made your PC then motherboard maker, or any cards installed, like 3rd party graphic's cards....etc......For MS products, YES, you should use Microsoft drivers for Microsoft products. But you should NOT use Microsoft drivers for Non-Microsoft products. Canon printers need canon drivers made BY Canon!!! AND you can call them for help....FREE.......They have Great Support for Windows drivers for their printers.
    Mike....
      My Computers


  4. Posts : 8
    Windows 10
       #14

    OldMike65 said:
    No, like I said, you should only be installing canon drivers for windows 10 FROM Canon's web site. Period. Using drivers from MS can give you more problems then not. Same idea with other drivers, 1st place you should get them from whoever made your PC then motherboard maker, or any cards installed, like 3rd party graphic's cards....etc......For MS products, YES, you should use Microsoft drivers for Microsoft products. But you should NOT use Microsoft drivers for Non-Microsoft products. Canon printers need canon drivers made BY Canon!!! AND you can call them for help....FREE.......They have Great Support for Windows drivers for their printers.
    Mike....
    The driver(s?) did come from Canon; but they don't offer a driver for Windows 10. So I tried Windows 8.1 driver as I saw suggested. I will call Canon. Thanks again, Mike! wayne
      My Computer


  5. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #15

    SquareRoot said:
    The driver(s?) did come from Canon; but they don't offer a driver for Windows 10. So I tried Windows 8.1 driver as I saw suggested. I will call Canon. Thanks again, Mike! wayne
    They will walk you thru every step to fix your problem, their pretty good fixing problems with windows 10 and their printers. Good luck Wayne!!
    Mike.. :)
      My Computers


  6. Posts : 8
    Windows 10
       #16

    I phoned Canon Tech Support; but they couldn't/wouldn't help. Thanks for your encouragement.
      My Computer


  7. Posts : 3,506
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #17

    Just download latest drivers from Canon. If there are no Windows 10, try 8 or 7. Right-click and Run as Administrator, follow the steps.
      My Computer


  8. Posts : 8
    Windows 10
       #18

    I have tried following your detailed instructions repeatedly, without success. And, as OldMike suggested, phoned Canon Tech Service.
    I give up. I appreciate you who have tried to help. Thanks again.
      My Computer


  9. Posts : 3,506
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #19

    Then you have to make Windows "forget" about your printer and install from start. Disconnect the printer, uninstall any software by Canon. The go to Devices and Printers, uninstall any instance of the printer there, if any. Then go to Device Manager, delete anything related to the printer from Printers, Print queue and Imaging devices. Restart your computer. Start the setup program, do not connect the printer yet. Follow the on screen instructions and connect the printer only when prompted to do so. This way you should have no problems.
      My Computer


  10. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #20

    Yes Try what spapakons just recommended as this is what the techs at Canon will also tell you. I am surprised that they would not help you thou. They have always helped me in the past, with no problem. Maybe because your printer is too old for support anymore. Anyhow, follow spapakons instructions, they should work.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:04.
Find Us




Windows 10 Forums